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11AM - 5PM
4376 Main St, Vancouver
Watches
10AM - 6PM
996 Park Royal South, Vancouver
Watches
“Omega Railmaster watch from Lugaro Jewellers at Park Royal, West Vancouver
My watch collection is focused on high precision time pieces. This includes an existing Omega Tresor dress watch, proving a precision of +1 spd. Delighted with Omega, I've recently wanted to add another Omega, but now a tool (sport) watch suitable for daily wear. For this I chose the Omega Railmaster with second hand sub dial on a steel president's bracelet.
Buying a watch is not just about choosing the right brand and the right model to one's specifications, but it also includes choosing the right jewelery shop that will provide the experience that will complement the acquisition. On this account I've had wonderful experience in the past purchasing from Lugaro Jewellers.
For this Railmaster, I made a phone call to Lugaro at Park Royal mall. Tomas, their senior watch specialist, took my call and informed me they have exactly the watch of my specifications in stock and that he will set it aside for me. Later that day I met him in their boutique.
I sometimes enjoy comparing a perspective purchase against some other competing watches. This day I wanted to engage a few different watches in the competition with the Railmaster. Tomas pulled out a few other watches of my interest and patiently watched as I carefully scrutinized each of four such watches. All alone, he and I discussed watch collection in depth. I quickly dismissed two contenders, leaving only the Railmaster and one other excellent watch. I put both of these watches against a time-grapher and they proved equally impressive. In the end the competition was won by the Omega, by my preference.
I wish to give my compliments to both Lugaro and Tomas for their patience, expert service, and delightful hospitality. This is just the type of memorable experience deserving of purchasing a luxury watch.”
“The best jewelers and goldsmith!!! Linda was so incredible and patient in designing our rings, everything came out PERFECT. This is the only place you should go for your jewelry!!!!!”
“I had an appointment with Yoon to discuss the purchase of a particular model of Datejust today. He was very knowledgeable and courteous. Most importantly I think, in this current Rolex market, he was realistic about wait times. Obviously, I would prefer to walk in, pay and walk out with the watch. But that doesn't seem to be the reality anymore, and for those of us who refuse to go grey market, patience is a virtue. I appreciated his candor.”
“Amazing experience buying my first luxury watch! I knew I wanted my first luxury timepiece, but frankly didn't have anything specific in mind. Di and the team took their time to show me all the various brands within my budget, allowed me to try on all the pieces that caught my eye, and recommended some options I hadn't even considered that I actually loved. They helped talked me through which options made sense for my use case and the aesthetic I was looking for. Ultimately ended up going with one of their recommendations and couldn't be happier. I've never checked the time as much as I do now (let's be honest, it's not about checking the time!). Will absolutely be back for my next watch!”
“I came in for help removing an earring that I was unable to take off myself. The earring was removed and cleaned. As well they gave me a couple of replacement silicon backs. Wonderful customer service.”
“Working with Sanaz was a wonderful experience, she was able to locate a rear Luna Rossa limited addition watch and made the delivery experience magic……. A+ to the team at Vancouver Panerai”
“I recently visited this boutique and had the pleasure of working with Jenny. She was kind, professional and at no time pressured me into a sale, helping me try numerous models in the showroom. I left buying a Mark XX and an accompanying strap that she helped ship over to my home province. Thanks Jenny!”
“This was my first time visiting Modaselle in downtown Vancouver, and I had a wonderful experience.
This boutique has an amazing collection of authentic luxury handbags at fair prices, along with exceptional customer service. Thanks to the help of the staff, and especially Bernice, I’m thrilled to have found a Chanel white quilted caviar Chic Affinity Flap handbag in excellent condition—something I had been searching for—for a fraction of its retail price.
I truly appreciated Bernice’s exceptional service. She was lovely, welcoming, attentive, respectful, and incredibly helpful throughout my visit. I also appreciated the no-pressure approach, which made my shopping experience enjoyable and memorable.
I highly recommend Modaselle to anyone looking for an authentic and trustworthy luxury boutique in the Vancouver area. I will definitely be a returning customer!”
“Communicated with Marko for a couple of weeks regarding a Tribute Reverso Duoface. Drove up from Seattle and promptly purchased the watch. Charlie, Marko, and team were fantastic! Highly recommend.”
11AM - 6PM
1108 Alberni St, Vancouver
Watches
“My wife and I just happened to be in town to Vancouver from the US and stopped by the Chopard Boutique. Yun immediately helped us and asked what we were interested in and got my wife the limited edition watch she wanted. The watch wasn't in stock yet, but she took care of all the details and gave updates throughout out the transaction. She is a valuable asset to Chopard and a great sales person and we couldn't be happier.”
“I was in Vancouver for business trip and accidentally visited this wonderful shop. Got myself a lovely heart pendant & two tiny pearl earrings both on 14K Gold. I could not be happier and it made one of my best memories in Vancouver.
I shall take my mom here one day. And defitely come back.”
11AM - 7PM
737 Dunsmuir St, Vancouver
Watches
“Sofia helped us (my sister and I) pick out my other sister’s bday gift. She was so kind and helpful!!! She also showed us some pieces I was interested in! Apparently she had helped my sister the other day too. She is such a good sales associate. Offered us water/juice upon our arrival! Thank you so much, Sofia!”
“We had a wonderful experience at the OMEGA Boutique Vancouver at the Fairmont Hotel Vancouver.
My wife and I visited to celebrate our anniversary and she purchased a beautiful OMEGA De Ville Prestige with a blue dial. Jike Z., Senior Sales Associate, provided exceptional service - warm, knowledgeable, professional, and never pushy.
Jike also helped me select an additional silicone band with pin buckle for my OMEGA Seamaster Professional 300. He answered all my questions and ensured I received the right option.
Jike also provided helpful information about the new watch, including the user manual and Master Chronometer testing results. We appreciated his transparency and assistance regarding my interest in the Speedmaster Moonwatch Silver Snoopy 50th Anniversary Edition and the boutique’s wish list.
Jike and the team made our anniversary visit memorable. Highly recommended!”
“I had an appointment this morning. Marc and Juanita were both friendly and professional. Our transaction was done and over with on a timely manner. Thank you Marc and Juanita. What I appreciated most was your respect towards me, being a first time customer at your business. I will definitely refer my friends to you.”
“I visited this place for a Rolex. They didn’t have the model I was looking for, but they registered my name for the next availability. There were so nice super humble and fantastic customer service.”
11AM - 5PM
1069 Alberni St, Vancouver
Watches
“I stopped by the downtown store today just to browse, but ended up having a wonderful experience thanks to Courtenay. The store had five-flower bracelets in red, white, and grey, which was such a nice surprise.
Courtenay was incredibly warm and easy to talk to, and we had a really pleasant conversation. She has a great sense of what suits each customer — with her suggestion, I tried on the white five-flower bracelet, and it turned out to be a perfect match for me.
She’s professional, attentive, and genuinely friendly, never pushy at all. I’d highly recommend asking for Courtenay if you visit — she truly makes the shopping experience enjoyable ?”
“I had an excellent experience thanks to the hospitality of Celia and Irina. They were extremely patient and helpful throughout the whole process.
I’m very grateful that they were able to get me a piece in time to commemorate a special moment in my life.
I look forward to working with them in the many years to come.”
“I had an outstanding experience at the Montblanc boutique, and I want to especially recognize Harrison for his exceptional customer service.
My parents visited the boutique looking for a gift to celebrate my recent promotion. Despite the language barrier, Harrison was incredibly patient, kind, and attentive. He took the time to understand what they were looking for and helped them choose a bracelet that turned out to be the perfect gift. They left feeling well taken care of and spoke very highly of him afterward.
When I received the bracelet, I immediately realized it was a little too large for my wrist. I reached out to Harrison, and he promptly arranged to have the smaller size ordered in for me. The exchange process was smooth and effortless, and he kept me updated every step of the way. His professionalism, responsiveness, and genuine care made what could have been an inconvenience an incredibly positive experience.
The bracelet is absolutely beautiful, but what made the experience truly memorable was Harrison’s outstanding service. His kindness, attention to detail, and willingness to go above and beyond for his clients are exactly what you hope for from a luxury boutique experience.
Thank you again, Harrison, for taking such great care of my parents and me. I highly recommend asking for him if you visit this Montblanc boutique.”
11AM - 6PM
751 Burrard Street, Vancouver
Watches
“Alex provided us with an absolutely amazing customer service experience. He was warm, attentive, knowledgeable, and made our Cartier purchase in Vancouver truly special😀”
11AM - 6PM
723 Burrard St, Vancouver
Watches
“I wasn’t very familiar with Tiffany before visiting, but Kurtis welcomed me so warmly. He patiently showed me options that matched my style, and I instantly fell in love with the brand 🩵 Looking at my new piece always reminds me of that wonderful shopping experience. You truly can’t go wrong buying from Kurtis!”
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“I’ve had multiple custom pieces made here and always very very happy. The workshop is on-site, the communication and customer service are great. Quality of the work is fantastic. If you’re looking for a jeweller I would recommend Rodan whole-heartedly.”