Vincent Park, above and beyond customer care, owner answered message instantly and sorted everything out, very professional and helpful. a mix up and online order and a pre‑order misunderstanding was sorted and incredibly kind extra mile to ensure the product got the soonest possible date. Shipping for Christmas present was expedited, package delivered before cut off, very impressed, amazing service.
Above and beyond customer care. I had a mix up with my online order and the owner answered my message instantly and sorted everything out. Very professional and helpful
July 2024
I went to pick up a few pre-order items and hadn’t realized they were pre-order (not available for pick up yet). Vincent Park was incredibly kind about my misunderstanding and went the extra mile to ensure I got the product for the soonest possible date.
September 2022
Ordered some clothing for a Christmas present. I missed the shipping cut off to be guaranteed to be delivered before Christmas. I got a personal email from Cara who went out of her way to help me expedite the package. Very impressed, amazing service. Thanks!
