740 Hillside Ave W1, Victoria BC V8T 1Z4
“The Oakville location is amazing. I needed a specific part asap while doing repairs and Gabriella went above and beyond to make it happen. There were so many basic things I couldn't do as a customer due to the situation, location, wifi ext.... I was even distracted with managing the repairs while on the phone with her and she never got frustrated and worked through every obstacle with me. Even ensured I had it correct with the piece I needed. Thank you so much! Amanda - Executive House Manager in Dundas”
3131 Delta St Unit 1, Victoria BC V8Z 1A6
“My pool pump needed to be repaired, of course this was during the hottest time of year and with family coming. I brought it in around 8:30 AM, they were busy but still managed to get the pump repaired for me by noon the same day. Excellent service & turnaround! Thank you!”
1720 Cook St, Victoria BC V8V 3P5
“Great store, wide variety of products at good prices (get your extra loyalty deals by registering - no promotions sent), and helpful staff. Old school goodness to be found there.”
1584 Fairfield Road, Victoria BC V8S 1G1
“Can't overstate how great this place is. Owned by a born and bred Fairfielder and their team always goes above and beyond to help. They stock a ridiculous amount of inventory and the staff knows their stuff. If they don't know something, they find out! Best home hardware ever”
531 David St, Victoria BC V8T 2C7
“This place is a hidden gem, or at least it was hidden for me. I wish I knew about it sooner. Their selection of Plywood and hardwoods is excellent, and the quality compared to anywhere else in town that I have tried is a big step up. And the prices are less than the big box stores. It’s not huge inside, but still has a great selection. The staff was super friendly, and even though I am just a hobbyist and so will not be ever buying huge quantities, they were super helpful. If you need plywood or hardwoods for your next project, you have to check this place out first.”
776 Cloverdale Ave, Victoria BC T2H 2W9
“I needed a clear panel with a hole cut for the exhaust vent of an air conditioner. When i got it it was cut to size but i was unable to insert it . I took it back. They said they would attach it or make a new one. Great attitude and they did get it attached ,nothing wasted .My condo faces south and if the hose wont connect my temp hits the low 80s While i was there i looked at an amazing collection of anything to do with using ,installing , cleaning and actually making things from plastic, solid or liquid. Good place.”
765 Vanalman Ave #101, Victoria BC V8Z 3B8
“KMS probably has the best tool selection in town. Staff are always available if you can't find what you're looking for. They also always have sales going on, so if you didn't get it this time, just watch their flyer!”
314 Wale Road, Victoria BC V9B 0J8
“I just received EXCEPTIONAL service from Alex! I needed a replacement pad for my surfprep sander ( they don’t carry that). He found a part that was compatible AND assembled it for me. He made my day!”
1911 Oak Bay Ave, Victoria BC V8R 1C8
“Great location in the heart of Oak Bay. They have all your hardware needs right here rather than driving to the big box store 30 mins away. Great prices and great service.”
616 Hillside Ave Unit 8, Victoria BC V8T 1Z2
“Absolutely amazing service! Thomas was so friendly and helpful. Our store has about 30 sets of drawers that were all installed about six years ago and because they’re used heavily, they’re all starting to fall off the tracks and warp under pressure etc.. The guys that helped me told me exactly what I needed to bring in and they were so fast and making sure that I had the exact right part to go back to my shop with. I couldn’t recommend them enough. I wish the pricing was lower, but I’m not a contractor and they had what I needed on a walk-in basis, which was absolutely amazing! Way to go Richelieu!”
2400 Millstream Road, Victoria BC V9B 3R3
“Home Depot Langford has become my go-to store for home improvement and tools. Compared with the local Rona, I find that Home Depot offers a much greater selection of products, making it easier to find what I need without having to shop around. The staff are knowledgeable, approachable, and genuinely eager to help customers. I also appreciate that their DeWalt and Milwaukee tool selections are consistently well stocked, which is a big plus for anyone who regularly works on projects. Their online ordering and in-store pickup service is quick, convenient, and efficient. Just as importantly, the store manager seems proactive when it comes to addressing customer concerns and correcting issues when they arise. That level of accountability and customer service goes a long way. Overall, between the product selection, knowledgeable staff, reliable inventory, efficient pickup service, and responsive management, this location consistently delivers a great shopping experience. It’s my first choice for tools, building supplies, and home improvement products in the Langford area”
3170 Tillicum Road, Victoria BC V9A 7C5
“Wonderful interaction with head cashier Ranjit today. She was immediately available for questions, was personable and kind. Ranjit went above and beyond to get what I required as soon as possible. Thank you Ranjit!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Read the postAce Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Read the postAce Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
Read the postIn the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%. The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.
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