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“On Saturday afternoon (the 7th of March) my wife and I went into the store at hillside mall to see about adding me to her contract and for both of us to get an upgrade on our phones. Seilla was so helpful, kind, and understanding.
She helped us pick out the phones we wanted, within our budget), and did her best to align us with the contracts that suited our needs the most.
It took quite a long time, so I know she went at least almost 3hrs without a break— but you would never know it! She was smiling and showed remarkable people skills and kindness the whole time. Personally, I was a little worried, seeing as how I had been a Virgin customer for almost 20 years, and did not know what to expect! But what I received was the best customer service I have ever gotten during a phone upgrade. So glad I switched to Telus, and will look for Seilla in the future, for our phone needs.”
“I got an offer I couldn't refuse and had to cancel the juce account I've had for years. Juce has always been great. Someone useful answers the phone the rare occasions I've called, which is not the case for any other ISP. However, the biggest thing for me is how someone treats you when you stop being a customer. I called today, they authenticated me, I told them I'd like to cancel, they said "when", I said "now", they said "no problem, thank you". There is no other ISP that will do that. Thanks for the great service!”
“Just had Jeremy donan3 phone swap and TV internet over to Telus. He was patient and walked us through so we had full understanding. Great service at this Westshore Mall location! Highly recommended.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Oh man, Store #6664,….Telus rep James.
He IS the man.
When I had issues transferring over my phone and cell phone plan to Telus he was the one that sorted it out for me,…two days in a row.
A rockstar rep for Telus with a great helpful attitude and obviously someone who knows he stuff.”