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“On Saturday afternoon (the 7th of March) my wife and I went into the store at hillside mall to see about adding me to her contract and for both of us to get an upgrade on our phones. Seilla was so helpful, kind, and understanding.
She helped us pick out the phones we wanted, within our budget), and did her best to align us with the contracts that suited our needs the most.
It took quite a long time, so I know she went at least almost 3hrs without a break— but you would never know it! She was smiling and showed remarkable people skills and kindness the whole time. Personally, I was a little worried, seeing as how I had been a Virgin customer for almost 20 years, and did not know what to expect! But what I received was the best customer service I have ever gotten during a phone upgrade. So glad I switched to Telus, and will look for Seilla in the future, for our phone needs.”
“These guys are awesome!! Unfortunately our apartment is old and we couldn’t get the wiring working without a complete apartment overhaul which landlords won’t agree to. Overall, they answered very quickly, stopped by to try to resolve the issue and I give them 💯 for customer service!”
“Just had Jeremy donan3 phone swap and TV internet over to Telus. He was patient and walked us through so we had full understanding. Great service at this Westshore Mall location! Highly recommended.”
Internet Service Providers
Internet Service Providers
Internet Service Providers
Internet Service Providers
“Oh man, Store #6664,….Telus rep James.
He IS the man.
When I had issues transferring over my phone and cell phone plan to Telus he was the one that sorted it out for me,…two days in a row.
A rockstar rep for Telus with a great helpful attitude and obviously someone who knows he stuff.”