London Drugs is a 100% Canadian-owned business focused on local customer satisfaction. With 79 stores across Alberta, Saskatchewan, Manitoba, and British Columbia, London Drugs is dedicated to providing a superior customer-focused shopping experience. The stores offer a range of services, including passport and ID photos backed by biometric technology, in-store and remote TECH Services for software, hardware, and computer repairs, and they are an Apple Authorized Service Provider. Customers have consistently praised the professionalism and helpfulness of the London Drugs staff. One customer had an issue with an online order that was handled quickly and respectfully by an employee named Ryan. Another customer had a great experience at the photo lab, where Brenda and Igor worked with them to create a product that met their expectations. The manager and staff also demonstrated excellent customer service in resolving a TV return issue. While there was one instance where a cashier could have been more efficient in handling multiple customers, the overall feedback highlights London Drugs' commitment to delivering a superior shopping experience for its customers. The enthusiastic service from an employee named Ash, who helped a customer purchase their first "real" camera, is a testament to the company's dedication to its customers.
Hard to hear pharmacists in the loud store with a plastic covid screen blocking them off. They also don't file your prescriptions unless you take an extra trip and physically go to the store and tell them to.
September 2024
They always have everything I am looking for and the staff are so awesome and take time to help and the store is so clean. The pharmacy staff really care about the community. I am lucky to live close enough to come here often. Hidden gem of Esquimalt ♡
August 2024
Had an issue with an online order and it was handled very professionally and quickly when I called directly. After speaking with Ryan over the phone, I can tell that the staff here treat their customers with a lot of respect and take concerns very seriously.
