Scotiabank
BanksHours:
3521 Blanshard St #103, Victoria BC V8Z 0B9 Hours
About Scotiabank
This Scotiabank branch is highly praised for its excellent customer service and helpful staff. Customers appreciate the commitment of front staff who are determined to provide real assistance, contrasting with other banks that may not prioritize client help. The new branch manager, Britta Norman, is welcomed warmly for her knowledge and fresh approach. Karim-FA is recognized for being exceptionally helpful, professional, and knowledgeable, successfully resolving issues quickly after previous frustrations. Shawn is commended for listening carefully, understanding situations, and offering clear guidance, making this one of the first positive customer service experiences in years. Additionally, Delaney consistently provides great service with kindness and friendliness during multiple visits. Overall, the branch is noted for its friendly, helpful employees who make clients feel valued and supported.
Most Recent Reviews
May 2024
Excellent service and helpful staff - the entire banking world has gone crazy with figuring out a million ways how not to help their own clients but these two front staff were unusally determined to actually provide client service to on site customers. kudos
April 2024
The new Branch Manager, Britta Norman, is amazing. She is a wealth of knowledge and a breath of fresh to this branch. We all welcome you with open arms. Looking forward to working with you for the years to come. Thank You Britta. 5 ?.AJD
October 2023
Shawn at this branch is absolutely fantastic. He listened well, understood our situations and helped us out. He’s super knowledgeable and was clear throughout. Honestly it’s the first positive experience we’ve had with Scotiabank’s customer service in years. Thank you Shawn!
More Comments(44)
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