“I stopped by Magnet Hardware when I needed a few supplies for a small home project and ended up genuinely impressed with the whole experience. The store feels like a neighbourhood tool hub where you can actually find what you’re looking for without wandering aimlessly. Everything from nuts and bolts to paint brushes and garden supplies is easy to spot, and the shelving is tidy and well-organized.”
“Went to buy a new car key fob and instead of paying over 200 dollars, Michael fixed my old one for 35. It now looks brand new and works perfectly. I was so impressed at the customer service and his saving me money.”
“The Home Depot is an excellent place for everything related to home improvement and DIY projects. The store is well stocked with a huge selection of tools, lumber, paint, hardware, and gardening supplies, making it easy to find what I need in one visit. The staff are approachable and knowledgeable, and they've always been happy to answer questions or help locate products. With fair prices, a clean and organized layout, and reliable service, The Home Depot is a store I can always count on.”
“⭐️⭐️⭐️⭐️The two people working today were super nice. Especially the man who answered the phone to confirm if they had the pressure cook part I was seeking! Then I forgot to show my Scene It card first to get my points and he made sure I got my point! So that is why I give this location stars! Thank you ?”
“Long time customer who feels this review is long overdo as I have received consistently excellent service at Hewer Home Hardware . I would love to thank all the staff by name but I fear that I would omitt someone. I believe that I am in at least weekly as there is such an extensive selection of beautiful plants, gardening items and products for home, too. Hewer Home Hardware is just a fantastic source for all things home and garden. Point Grey is lucky to have you.”
“I had such a great experience at this Home Depot location today thanks to Simon. I was completely out of my element and came in for supplies for a small apartment project. Simon asked if I needed help, then took the time to walk me through everything I needed, and helped me choose the right materials.
He even took the time to help me cut the materials so they would fit in my car before I left. I was genuinely blown away by the level of customer service he provided. Home Depot is lucky to have someone like him on the team!”
“I rarely write reviews, but I feel it’s important to share my real experience from today.
I visited RONA north van today to look for a window screen. I spent quite some time walking around the store on my own and still couldn’t find what I needed. I asked three different employees for help and received three different answers. None of them proactively offered to assist or walk me to the item—just quick directions before moving on.
As a young woman, I’m honestly not familiar with the names of all these hardware parts and components, and without proper guidance, I felt quite lost and helpless in the store.
The experience completely changed when I met a male employee wearing safety glasses, whose name starts with N. He was friendly, patient, and professional. He personally walked me to the right area and helped me check the sizing. His service stood out immediately.
Although I didn’t end up purchasing the item, I truly appreciate his help. This five-star review is for him personally, not for the store overall. The store only deserves one star! He represents what excellent customer service should be.”
“A very helpful employee at this Rona (shout out to Scott), went above and beyond to help me find a garage door remote. The dude was truly a legend! All star customer service from this employee. -Dec 11th, 2025 at 6pm”
“Miranda is excellent at her job and always provides friendly, personable service. She makes every visit to RONA enjoyable and goes out of her way to ensure a great customer experience. Her positive attitude and helpfulness make shopping there a pleasure. Side note - the selection of EGO products (and Miranda) at this store make me go to only this location.”
“I had an outstanding experience with Siamak at Home Depot West Vancouver. He is incredibly knowledgeable and truly an expert when it comes to all types of plumbing inquiries. He took the time to understand exactly what I needed, explained my options clearly, and recommended the right products without rushing me.
His professionalism, patience, and technical expertise made what could have been a confusing project feel straightforward and manageable. It's rare to find someone with such a deep understanding of plumbing who is also so friendly and willing to help.
If you need assistance with any plumbing project, I highly recommend asking for Siamak. His exceptional customer service and expertise are a huge asset to Home Depot. Thank you, Siamak, for the outstanding support!”