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“Outstanding experience here. The staff were friendly and helpful- actually walked us to the item we were looking for instead of randomly pointing (seems to be the norm this day). When we saw my size wasn't there, she recommended online or let us know a new line would be available soon. Much appreciated. Will be back!”
“Popped in with size 11’s and had a great experience. They did their best to find what they had to accommodate my picky style and hard to find size. Lovely inventory, and very clear information on return policies. Definitely will return.”
“Haven’t been in the store for a while but I noticed their expansion today so checked it out. Found some lovely little locally made gifts and the two ladies who served me were beyond lovely, a really lovely experience! They have a great loyalty program also! Thanks ladies!”
“Great experience! I looked all over kelowna for shoes and couldn't find what I needed or wanted. I found most stores in the mall couldn't be bothered trying to sell me shoes. Love the shoes I bought and loved the customer care I received”
“I took a Blundstone from Kelowna Downtown. Front desk sales executive Ms Edith was so nice and help me to find the best one. She was super efficient, kind and professional. The atmosphere of the store was so nice.”
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“Beautiful pristine store, amazing help with my cowboy boots and what a selection.
You walk in and just get hit with that heavy leather smell amazing. Everything was super clean and tidy. Got my perfect boots will be going back for sure cowboy boots for the kids.”