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“Staff at this store are so friendly. So knowledgeable. We were grateful for their service with our snowboards, boots and bindings.
Highly recommend them. We drove 3 hours just to purchase from them.
Thanks again.”
“Shandi has created something really special with her Kelowna shop. She brings in stylish, forward-thinking footwear from Europe and thoughtfully curated brands created by women entrepreneurs from around the world. The selection is unique, beautiful, and not something you’ll find just anywhere.
What truly makes the experience stand out, though, is Shandi and her terrific team. It’s the kind of place where you feel welcomed the moment you walk in — a reflection of the community-minded, generous person behind it!”
“Rob and Sena were absolutely incredible during my last visit! Places like these is why I'll always support local where I can.
Thanks again you two, it was a pleasure!”
“Just got my safety toe Traction Tred Lite with the help and knowledgeable and friendly customer service from Sheena.
Good shop , good products and awesome customer service”
“Haven’t been in the store for a while but I noticed their expansion today so checked it out. Found some lovely little locally made gifts and the two ladies who served me were beyond lovely, a really lovely experience! They have a great loyalty program also! Thanks ladies!”
“Excellent service! Was able to find exactly what I needed and Karen went above and beyond to even place an online order for a specific colour top they didn’t have in store. Amazing selection and great pricing! :)”
“I usually do all my buying at one board shop. I was looking for a particular All Star shoe that were not available at one. So I thought I would check out Premium the sister store of one. I was knocked out by the selection and prices. Very impressed ?. The staff were top shelf with the exception of one person. NANCY, she was over the top… she hit all the numbers…. Very happy to help you,, new every thing about the product and shared her opinion on the product. If she felt it wasn't right she would tell you and suggest something more accomodating. I feel she is a diamond in the rough. I will spread the word about Premium and to search out Nancy for everything you are looking for or just her honest opinion and a great smile?
Cheers,
Ian Galt”
“Went in to grab a gift for my girlfriend and the store was pretty busy, but Leticia still took the time to help me out. She was super nice and made it easy to find the right pair. My girlfriend loved them – thanks Leticia!”
“I buy a couple pairs of men’s Olukai shoes each year from here. I recently had an issue with a pair I just bought 4 months ago. Olukai has a 1 year warranty as long as it’s a defect not wear and tear. The manager Michelle gave me a brand new pair today of the same brand and type. This is how you keep customers long term. Thanks again Michelle. For the new kicks.”
“THANK YOU TAYLOR!!!
I had such an amazing experience at this store thanks to her. Her customer service went above and beyond from the moment I walked in. She was friendly, patient, and really listened to what I was looking for. She offered helpful suggestions, found the perfect size and style for me, and made sure I felt comfortable with my choice before leaving. It’s rare to find someone so genuine and attentive, and it honestly made shopping such a pleasant experience. I left with the perfect pair of shoes and a big smile. Huge thank you to Taylor—you made my day!”
10AM - 6PM
2271 Harvey Ave, Kelowna
Shoe Stores
“The customer service here is always amazing but today Grae (I’m probably spelling that wrong) went above and beyond for me to buy a shirt that was out of stock. She was so sweet and helpful!! Thankyou!!”
“I bought safety boots for work here. They have a large selection of safety shoes for indoor and outdoor use, for both men and women. The service is very good. I like this place.”
10AM - 6PM
2271 Harvey Ave, Kelowna
Shoe Stores
“Maggie was the BEST sales person I have EVER met in my life. She lights up a room, makes you feel so welcomed, and was so knowledgeable. I will definitely be coming to her everytime I need new shoes !!! #1”
“Ordered a pair of Keds on line. They were shipped in from Kamloops. Love them. Excellent service and very easy pick up. Best way to ensure your exact size and width.”
“Had a return and their process was super easy no hassle. And the slippers I eventually got are warm and comfy. Got the deer hide ones so no more static electricity.”
“Dance Essentials in Kelowna is easily a 5-star shop. ⭐⭐⭐⭐⭐
The staff are super friendly and really know what they’re doing. They took the time to help with sizing and made sure everything fit properly, which made the whole experience stress-free. You never feel rushed, and they’re happy to answer questions.
The store has a great selection of quality dancewear and shoes, and it’s clean and well organized. It’s clear they care about helping dancers find the right gear.
Highly recommend stopping by if you need anything dance-related in Kelowna, I’ll definitely be back!”
“I took a Blundstone from Kelowna Downtown. Front desk sales executive Ms Edith was so nice and help me to find the best one. She was super efficient, kind and professional. The atmosphere of the store was so nice.”
“The staff is very friendly and welcoming, the manager was present during my shopping trip and she was very helpful and the staff seemed very happy to be there. Store is clean and well organized. The clothing was cute and lots of sales!”
“Hands down one of the best service I got! I went in last Monday and I was trying to find some new things I could wear to work and the girls working there were so kind and helpful, it was also near closing time and they never rushed me when they totally could of! They also helped me order some pants online which came in this Friday! Which was so quick and they fit great!Thanks so much for the amazing costumer service!”
“Had a good experience, came in looking for a specific pair of shoes in which they did not have. The girl helping us ordered a Hair online and is getting it delivered to my door! It was great service and I’ll definitely be back”
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“I recently went in looking for a pair of runners and had a great experience from the moment I walked through the door. I was greeted by Jaime with a warm welcome, and she immediately asked what I was looking for. She took the time to understand my running needs and helped me find a pair of shoes that were best suited for me. Jaime was incredibly helpful in explaining the features of each option and how they would support the type of running I do. She was patient as I tried on different pairs and guided me through the decision-making process without any pressure. She was informative, friendly, and professional throughout the entire experience. Excellent customer service — thank you, Jaime!”