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“We are new to the area and have visited this branch a number of times. Each visit has allowed us to interact with a different teller, manager, or other staff member. Everyone always greets us, smiles, and makes us feel that they truly want to assist us. We never feel hurried, and each staff member has taken the time to ensure that we have everything that we need. There is a level of enthusiasm with the tellers that we find refreshing. We will continue to use this branch. Thanks for your level of care, with special thanks to Jane, Gerry, and Arjun, who have all served us at the front counter, and an extra big “thank you” to Jyoti, who helped us on the Web Broker side of things today. Jyoti’s patience, kindness, and communication skills made our task easy - we will certainly want her support again!”
“I happen to visit the branch to update my KYC details. This was something that was not happening despite submitting my documents twice in India. I met Akansha Manku and she helped me in filling up the documents as well as following up on my request. She made banking easy for me. Thank you Akansha and ICICI.”
“Exceptional customer service!
Assisstant Branch Manager - Amritjot Singh is a gem of a person and he will go beyond to help you out. I wanted to refinance my house and he helped me alot. Save mortgage brokers fee and visit the best credit union in fraser valley to get yourself approved.”
9:30AM - 5PM
20193 64 Ave, Langley
Banks
“Was in the langley branch July 2nd and a young man Jaden served me. His customer service was outstanding! Thank you for finding the solution to my problem .”
9AM - 5PM
280 H St, Blaine
Banks
“I'm surprise about bad reviews. Every time I got good service but US bank is closed Sundays and Mondays. That is problemetic for Canadians who work and can only go down to Blaine on the Weekend.”
9AM - 5PM
271 H St, Blaine
Banks
“We showed up last minute thinking opening a bank account would only take 5 minutes, but we quickly learned it actually takes about 40 minutes. Thankfully, Jonna was there to make the process smooth and stress-free! She has so much patience, is witty, friendly, and incredibly efficient. She kept everything moving quickly while still answering all our questions with a smile. Her exceptional service really turned what could have been a stressful experience into a pleasant one. Highly recommend Jonna for anyone needing great customer service!”
Closed
1773 H St, Blaine
Banks
“Come here every so often for my banking needs. Friendly service. Really hoping as the population of Blaine grows that they will expand to include Saturday hours. I usually end up at the Ferndale location on Saturdays as the traditional banking hours are also my working hours.”
“Nancy is great, a true professional, knowledgeable in all aspects of banking, and treats you with old fashioned courtesy. I appreciate her so much. If Nancy can’t do it, it can’t be done!”
9:30AM - 5PM
17559 56 Ave, Surrey
Banks
“The service at this branch was very warm and empathetic. They went and above to accommodate my request, even though it was not a very common banking request. The manager was especially kind and definitely serves with a customer first attitude. I am very pleasantly surprised by the quality of service from BMO and would be happy to do more business with them in future.”
“Just a quick shout out to Vindii, our favourite Member Services Representative at the South Surrey Vancity branch! She is just so gosh darn competent, experienced and has an uncanny ability to quickly zone in and problem solve any presenting issues, in addition to provide sound advice and information in so many areas and options 'all things Vancity'. On top of all of this, she is incredibly KIND, authentic & extremely caring. She bring genuine membership connection to a whole new level! Thank you for being so awesome Vindii!”
“Excellent service ,We met with the financial advisor Mr Tarman Toor and can tell you he is very professional.We were even welcomed by the bank manager as first-time customers.”
9:30AM - 5PM
3061 152 St #710, Surrey
Banks
“A bank where people answers the phone and reply to emails immediately. They always go out of their way to help. Like banks used to be with the personal connections.”
9AM - 5PM
400 H St, Blaine
Banks
“This is a great place to bank! The staff are professional, personable, and efficient, and the location is conveniently located within walking distance of everything in downtown Blaine. I highly recommend.”
9:30AM - 5PM
15850 26 Ave, Surrey
Banks
“I went to this BMO branch to send a wire transfer to a third party. The bank wasn’t very busy at the time. The lady at the front desk was very helpful and paid close attention to my request. Since the transaction was large, the manager also got involved. They worked together and handled everything efficiently. Although this branch doesn’t seem to get a lot of traffic, everyone who comes in is assisted promptly. Overall, I had a very positive experience and think highly of this branch.”
9:30AM - 5PM
7555 King George Blvd, Surrey
Banks
“I had a great experience with opening up my account at Vancity. Khyati Patel was very professional and helpful. Her customer service is very good and she saved us a lot of time. Even we were late but still she treated us with a big smile and cleared all our queries.”
9:30AM - 5PM
7500 120 St unit 101, Surrey
Banks
“Excellent customer service and professional team. They help me and my parents solve problems that we didn’t solve with Metrotown branch, this is the best branch I have ever met.Amanda Wang and Nance are very helpful and professional?”
“Renewed my car insurance over the phone with Joanne from the Grandview Corners Coast Capital branch. I have used CC / Western Coast Insurance for many years and appreciate how much faster and easier it's become. This time around probably took less than 15 minutes total. * Full disclosure, I've not physically been in the Grandview Coast Capital branch so can't speak to in-person service or amount of tellers.”
9:30AM - 5PM
7420 120 St, Surrey
Banks
“I had a great experience with Any mudaliar at CIBC (Scottsdale branch). She was incredibly helpful and attentive, guiding me through my transaction with patience and clarity. Her professionalism made the process smooth and stress-free. I truly appreciate her assistance and the excellent service provided!”
9:30AM - 5PM
12040 Nordel Way, Surrey
Banks
“I’ve been a Scotiabank customer for over 18 years.
The staff is always great & helpful whenever needed. I’ve got my mortgage & 2 credit cards with Scotia bank. I would recommend this branch to anyone looking for a great bank!”
9:30AM - 5PM
20045 Langley Bypass, Langley
Banks
“I've banked with HSBC for years and they have treated me well. I read a one star review from someone that isn't even a customer and they're complaining that they get mail from this bank. You cannot blame a business for having a wrong address that the customer hasn't updated.”
9:30AM - 5PM
7140 120 St, Surrey
Banks
“Satinder & Sukhpal are beyond amazing!! They helped right away and were super prudent and through with the issue I came in for at the branch office. Can’t recommend these ladies enough!!10/10”
“I have been banking with Scotia and the most positive experience I had was with Jasjot Singh. He is very responsive via phone and email, answers all my questions (even though some don't relate to his work), and he's been very patient. I recommend working with him to get your mortgage renewed or for any other banking needs!
The other individuals I have worked with at Scotia at this specific branch and others do not have any customer service compared to Jasjot! Highly recommend him!”
9:30AM - 5PM
8888 152a St #180, Surrey
Banks
“Recently I had an appointment with Prabhjot K Saini, She is the most helpful advisor I have ever met in my appointments with scotiabank. She helped me go through every details of TFSA as well as other investing options and answers any question I have, provides proper guidance. Overall she is very respectful, kind and helpful person.”
“Although we standed in line for some time but we had a very unique issue with the credit card where we were helpless but customer service associate i think his name was sajan sohal he helped us in getting out of the problem by doing what upto most he could and we got a solution to the problem. Thanks”
9:30AM - 5PM
15988 Fraser Hwy, Surrey
Banks
“Had the pleasure of working with Naz today. I was translating for my mother and Naz provided impeccable customer service while being patient throughout the interaction. She provided solutions to all our questions. I work with customers also on a daily basis so I wanted to take the time to recognize amazing service when its due.”
“I had an appointment to open up an account wirh Akrambir kaur, she is well knowable and polite in her job. I would highly recommend her whoever needs guidance to open up bank accounts.”
9:30AM - 5PM
20330 88 Ave #220, Langley
Banks
“I showed up literally last minute for a personal finance emergency and Anita Abel (employee) went above and beyond to address my needs and help me out. Even though there were only 2 minutes until the branch was closing, she took the time to listen to my needs and advised me of the best solution. She treated me kindly and with respect and patience. Thank you so much Anita for helping me out with a big smile on your face :) I highly recommend this branch!”
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“I have visited this location for my Credit card fraudulent transaction and i got treated very well by their branch manager. I really wanna appreciate his sincere efforts in resolving the matter.
Keep up the good work man!!”