“I came into Big Discount at the last minute asking for a tire replacement for my 80 something year old mom's car. Ron Means gave me a great deal and even was able to take care of it same day. These guys are life savers! I have used them before and they've always been professional and fast in service! They definitely went above and beyond to take care of us. 100% would use them again.”
“Craig and his team provide the kind of service your grandpa talks about: honest, professional and more than reasonably priced. His team and service rekindle the small town, old times trustworthy and hardworking ethic that drives a family owned business in a tight community. Highly recommend this gem of a shop!!”
7:30AM - 6PM
861 Marina Village Pkwy, Alameda
Tire Dealers
“I came in with an issue and no appointment and was out in 20 minutes. Julio and Steven were professional kind and quick! Highly recommend if you’re having car problems.”
“Let me tell you about my experience, up until I found these guys...
I'm a 38-year-old Brazilian guy who has a hard time trusting services provided by American businesses. I often feel like they charge more than they should. I took my 2015 Mercedes C300 to my usual Brazilian mechanic to fix a check engine light. They told me the job would take about 7 hours of labor, the parts would cost around $130, and the total estimate was $600 if they managed to finish it faster. I was okay with that, but I asked if they could provide a loaner car while mine was being fixed. I have a 10-month-old baby and unfortunately, they didn't have one. Because of that, I didn't go through with the repair and ended up driving the car for almost a month.
Eventually, I decided to try a different mechanic. I called multiple places, comparing prices, and finally decided to visit European Auto Repair in person without an appointment. They gave me the best customer service I've experienced in my six years living in America. They actually listened to me and addressed my concerns.
They were the ONLY place that checked if my car was still covered by an extended Mercedes warranty. They even contacted someone at Mercedes-Benz of Fremont on my behalf. Thanks to their effort, my car was fixed for free at Mercedes Fremont, and I even got a rental car while the repair was being done.
So here I am, truly grateful to European Auto Repair for what they did. They could have just charged me like any other shop, but instead, they gave me the kind of support customers should expect from businesses these days. They've earned a new loyal client, and I highly recommend anyone to do business with them!”
“Very helpful and honest people. I brought my car here couple of times for tire related work. If they cannot do it, they will promptly forward you to the correct person. And if there is no major work and walk they will honestly let you know that there was nothing wrong and will not charge you for that. Strongly recommend these folks...”