“I think it would be fair to say that I am a Sixt-addict since 2023! There are many reasons for this but it’s really the employees like Aizaz who make a real difference! This is the second time I am coming into this rental location and Aizaz and team definitely goes above and beyond for customer satisfaction. He’s professional, courteous, and gets the job done! Thank you once again!…”
“Helped us out with a minor problem with our Enterprise car which we rented from the airport. Helpful staff. Busy place so little bit of patience required. The cars looked a lot cleaner than those available at the airport location. Thanks to Victor for helping us with the car.”
“This location is by far the savior of my trip to California . Initially I tried ordering a rental at hertz and others but required a credit card which I currently do not have . Gina had helped me with a rental with my debit card . Although the deposit was a bit on the pricey side I felt it was still the best choice as they were able to provide me a great car to use for my vacation immediately . I've been able to travel to Disneyland , San Diego , Los Angeles and La Jolla cove with this efficient Kia optima 2019. I can't thank this place enough for making my trip worthwhile and smooth for my family . I definitely recommend this facility for it's speedy service .”
“We had a great experience! We flew to San Diego, rented a car for a day for $88 and drove it to see Balboa Park and then family nearby. Then, we drove to LA and stayed at the Hilton Anaheim hotel near Disney. This location is like a block away from Disney and the Hilton Anaheim hotel. I filled up the gas tank and returned the car. I can’t imagine what the Uber cost would have been for the 3 rides: San Diego Airport to Balboa Park, Balboa Park to Suburbs, Suburbs to LA/Anaheim. All for $88 (plus gas).”
“We rented a vehicle about a month and half ago and they were amazing to work. Larry helped us at the desk and he went above and beyond, he was very personable and professional.. The car detailers did an amazing job as well! Thanks Alamo”
“Picked up a rental early Friday morning 6/19 office had 2 workers that managed a phenomenal job in handling several customers! Major Kudos to both young men that managed a hectic morning with outstanding customer service!”
“Excellent service! I stopped by on the afternoon of Oct 21 with some questions during my rental. The staff clearly had a lot going on, but they were patient and welcoming. My situation was a bit tricky, and the gentleman who helped me was empathetic, put me at ease, and knew exactly how to address what I needed. Huge thanks to him. The experience makes me want to rent with them again.”
“This place lacks the snazz and pizzazz one normally finds at your average Enterprise Rent-A-Car. What they lack in inventory and creature comforts for waiting guests is partially made up by their attentiveness to customers, and the fact that they actually have rental cars in a place one might think is an abandoned business. They aren't flashy, but they get down to the nuts and bolts of renting cars without any issue. Don't be fooled by its incredibly bizarre location. This rental agency is legit.”
“Great location from my house. I never go there without being pleased with what I've experienced. It's a little busy, but the cars are very clean and the price is right. What else is there? Also a plus is that this location is open for 3 hours in the morning on weekends!”
“Thank you to Mr. Deo for being swift and precise with my car rental. Due to Hertz letting me down and canceling my rental. I relied on him to set my family up with a compact SUV and safe trip for my family. Thank you again Mr. Deo!!! Thank you Avis!!”
“Easy pick-up and return. The online hours were weird on Google so we ended up missing the return hours and had to return the next morning. The guy at the front made it easy and no problem.”
“Excellent service, rental was fast, in n out in less than 5 minutes and always receive a beautiful vehicle. Fabian was amazing. Definitely will be a lifelong customer, absolutely would recommend this location.”
“I did a one way rental from LAX to Anaheim Marriott. It was about the same price to uber as it was to rent considering I arrived early in the day and planned to shop and experience CA before checking into the hotel. All of the emails and texts were helpful and the pick up/return was a decent experience. Since this rating is specifically for the Anaheim Marriott location, I’ll keep it focused. First, if you are picking up/returning at this location, pay attention to their hours of operation. I couldn’t figure out why my return kept defaulting to Monday morning, but I realized after I prepaid that the location is not open on weekends. If you need to contact them for any reason on a weekend, you won’t get a response. You’ll have to call the main hertz customer service number which is not helpful. I did not receive any specific information about drop off outside of the address. Since I travel for work often, I know that the hotel car rental returns are different so I decided to search the internet for reviews which was helpful. There are no signs on where to drop off when pulling in. You have to find self parking, then drive to the fourth floor and look for the hertz signs. Then, take the elevator to the lobby and put your key AND documents in the lock box. Bring a rubber band/binder clip/paper clip/envelope/similiar with you to keep everything together. Note: When I was sitting in the car making sure I did everything correctly, I decided to search the hertz website for drop off info and found a page that explained everything. I wish they would have included it in the multiple emails I received. Also, don’t forget to take a picture of the dash because you will need to note on your documents the mileage and gas level when you put your key in the Dropbox. I printed all my confirmations before coming so I still had a copy of everything in my email. Overall the process was okay but it could be a little smoother. It was a few extra steps but nothing unmanageable. I will book with them again when we have our conference in a few years. They should consider creating an express return and put a QR code on the wall when you drop off. That way, all the info needed for the return could be done using pics, text entries, and time stamps. All the employees would need to do is verify the information when checking the car back in.”
“Worst customer service ever been here 15 mins only one service rep only 2 customers and on one has even acknowledged my presence. I’m going to come unglued in a min no body at the station”
The rental market in New York can be tricky: prices fluctuate and some companies add unnecessary insurance or extra fees. Travelers recommend booking early because making a reservation several months ahead can lower your price. It's also important to pick a reputable company and read the terms carefully to avoid hidden charges. Below you'll find local advice on where to find affordable car rental in New York and why Drivo stands out.
