Hertz Car Rental - Anaheim - West Katella Avenue
Car RentalHours:
221 W Katella Ave, Anaheim CA 92802 Hours
About Hertz Car Rental - Anaheim - West Katella Avenue
Hertz Car Rental - Anaheim - West Katella HLE provides a generally smooth and positive rental experience. The staff at this location are consistently described as nice, helpful, professional, and welcoming. Customers report that the rental process is easy and the vehicles are clean, well-maintained, and can be practically brand new. The team is acknowledged for being helpful with vehicle technology and offering practical advice. However, some company-wide policies can cause frustration, such as the inflexibility of prepaid contracts and charges for incidents like flat tires without specific coverage. A note is made that while the staff are doing fine, the on-site restroom facility may not be clean. Overall, this Hertz location is viewed as a reliable choice with quality cars and professional local staff, making it a positive part of the rental experience.
Most Recent Reviews
June 2026
Great rental agency, I've done weekly rentals of two cars in the last month or so and couldn't be happier with the staff, the rental process, and the returns. This Hertz location is at the top of my list if I am in need of a car for whatever reason.
June 2026
During peak time there may be a 20 minute wait but overall the service is professional, and they meet your vehicle request to the best of their availability (note: they are local not by airport so inventory is smaller)
March 2026
I really recommend this place when you need a rental, Daniel helped me out with the process, he was very professional and has great customer service skills, I will definitely come back.
More Comments(257)
Nearest Hertz Stores
You May Also Like
- Anaheim, California
