Metro by T-Mobile at 1773 W Lincoln Ave offers a friendly and helpful customer experience. The staff, including employees like Gigi, Jazmin, Stephanie, Jasmine, Jennifer, and Aisha, are praised for their knowledge, patience, and quick assistance. Customers appreciate their ability to fix phones quickly, explain plans clearly, and provide personalized support. The store provides unbeatable prepaid plans with unlimited talk, text, and data, along with a selection of 5G phones from brands like Apple, Samsung, and OnePlus. Even when customers have technical issues or billing questions, the staff takes the time to help and make the process smooth. Many mention that despite the store not being the closest location, they choose to return because of the excellent service. Overall, the store is known for its welcoming atmosphere and dedicated staff who ensure customers leave satisfied with their plans and devices.
Honestly, my issue with my new phone is ridiculous but the employee working early morning is amazing. She went every extra mile to to to realize my issue
June 2025
Today I went to this metro store and my experience was beyond my expectations, Two young ladies very professional and knowledgeable were able to resolve my concern. Remas and Gamze are amazing in customer service! Keep up the great work 💯 Thank you.
May 2025
I was having issues with my phone. I decided to go in store because customer service over the phone was not helpful. Gigi helped me out, she was awesome, had my phone fixed in 2 minutes. Thank you very much! Saved me alot of time
