Victra is a Verizon Authorized Retailer in Anaheim that strives to create the best possible experience. The store offers a full range of wireless devices, including phones, tablets, and accessories. Reviews describe the store as amazing, with fantastic and excellent customer service. Customers report being acknowledged as soon as they arrived and receiving very helpful, knowledgeable, and courteous service from the consultants and managers. Employees are noted for being polite, easy to talk to, and going above and beyond to help, providing good advice and resolving issues. Multiple customers state the service was the gold standard and the best they have encountered, with one noting it was among the best experiences in over 20 years as a Verizon customer. This has led customers to definitely return and keep coming back. The store's mission is to connect technology to life in a trustworthy way.
Received help from Juan. Set me up with a new plan very quickly and easy to understand
July 2026
Customer service was outstanding! Kat Laureno was so helpful and we were in and out quickly to trade in phone.
June 2026
I went to the verizon center in Anaheim to buy a new phone. Juan was extremely helpful. Not only did he know his stuff, he was very efficient. His upbeat attitude and attention to detail made my experience great.
