“I've been with this company since we moved into our current house 13 years ago. I have seriously never had a bad experience with them. They are such an organized and well run company. They have always been so kind and respectful to us and I feel their prices are competitive.
Today I feel like they saved us from a potential house fire. They came to change our propane tank regulator and after they changed it out the two gentlemen came inside to inspect all of our gas run appliances to make sure they are functioning well. While inspecting our clothing dryer they found that it had never been converted properly to propane before being installed and when they ran it they could see that built up lint was being ignited within the dryer when in use. When they showed me, I could actually see a large active flame through the vent on the inside of the dryer. They disconnected the appliance so I couldn't use it and had a conversion kit expedite shipped to them overnight. By the next morning, they had Bobby out to not only convert it properly, but he did a deep cleaning on my entire dryer by taking it apart and vacuuming out the massive amounts of burnt lint that had accumulated over the past 8 years. He also showed me how to take the front cover off so that I can clean it annually myself.
I am so grateful to this company. I truly think they saved us from a very dangerous situation for my family. A lot could have been lost. Thank you to American River Gas Co. for your many years of service to our home and your incredibly kind and expert staff. We are customers for life. My husband, myself and our three children are grateful to you. ?”
“Pulled into Nevada County Fairgrounds in the higher than normal temps 100+ without a working air conditioner. Called Auburn RV Service Center and the great service started with Raye. He worked with me to get me in the que. He sent Cody up in the mobile unit. Wow! What a great technition he is! Our RV had an electrical issue which can prove to be time consuming and costly. Cody traced it down, repaired it, checked and double checked the system and did it all in a speedy 2.0 hours. He then proceeded to clean up and he even offered to vacuume. What a great guy!!! And he knows his stuff!
Thank you Cody and Raye. You guys are awesome!!!”
“I was having a problem getting delivery due to site condition having changed. Manager called and we discussed options. When the driver arrived, we worked out a new path and everything went smooth. We were both satisfied and now I should not have any delays in the future.”
“Kaylee was amazing and made the process of unlocking and filling my tank smooth ! Both technicians that came out were very kind and personable! As a new resident up here & never having propane before, I had lots of questions and they were all answered quickly! Overall an amazing experience! :-)”
“I moved to a new place and had a lot of newbie questions when I called Hunt and Julie answered them all completely and coherently with no hint of annoyance. Mike and Max came out to assess my propane system situation and they were excellent. They clearly know what they are doing and despite them giving me bad news (I inherited a leaky system), I'd be psyched to have them back.
Despite there potentially being one cheaper option out there, I'm gonna stick with Hunt at the moment.”