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“Great service. I was able to drop off my mountain bike that needed attention to the shifter and brakes on a Saturday evening. Left it there with an appointment for Friday and had a call back Friday at 12:30pm. Repair cost was a bit high, but my bike feels like new and rides faster, after having it's first tuneup in 16 years.”
“Just an extraordinary experience from start to finish. I saw a 2025 Levo Comp Alloy online for an amazing price, and since I live out of state I called to verify if it was legit. I got Trevor on the phone right away who walked me through the bike, proper sizing and confirmed that it was legit and they could ship quickly. Ava took over and was super communicative about shipping timelines and kept me in the loop to ensure the arrival date worked. Nate helped me understand the minor assembly upon arrival and they even packed tools like a torque wrench, shock pump, registration instructions and a welcome kit. The bike showed up in awesome shape and I’m loving it. These guys are a no brainer and I’d buy from them again and again, thanks!!!”
“These guys are amazing to work with, the shop is well staffed with a great selection of everything including high end. I bought a very high end bike from them and they kept me informed along the ordering process making it as quick as possible. Can't recommend them enough. They have everything room entry level mountain bike to pro level road gear in the shop.”
“If you’re new to e-bikes, you won't find anyone better than Mike. He provides a comprehensive presentation, cutting no corners and skipping no steps. He is honest, reliable, and incredibly knowledgeable—the perfect guide for a first-time buyer.
If you're an expert, he's got a very diverse inventory.”
“If I can give more stars I would
John, and Johnny are great dudes.
I bought a Super 73 S2 had him put a 10 speed cassette, and a additional battery
Price was more than fair.
Knowledgeable guys about anything that you can ride on.”
“Pretty simple review. I like to buy parts for my bike repairs from local shops when I'm in the middle of a repair. I was recently rebuilding a fork., I needed a service kit. They had it in stock at the same price as the cheapest online. I went in, bought the part that day,
I installed it and was happy I didn't need to wait for shipping of the parts. The salesperson was polite and efficient. This was for the Santa Cruz Store but I have had similar experiences with the Aptos location. Thanks”
“Outstanding service, I was on a charity bike ride from Seattle to San Diego and needed a quick fix, all sorted, very friendly. I would recommend to friends and family!”
“I cannot describe how happy I am with the repair! Looks better then the rest of the bike. They confirmed with me that it will look slightly different. Thank you for great customer experience!”
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“Zebulon helped me find the perfect bike for my wife and recommended some modifications to make the bike extra comfortable. I highly recommend this bike bike shop.”