JCPenney is a leading apparel and home furnishing retailer, known for its wide selection of kids’, men’s, and women’s clothing, as well as footwear, jewelry, and accessories. Customers appreciate the store's cleanliness, organization, and competitive pricing, which often includes significant sales like 70% off on select items. The cosmetics section features fragrance testers and well-organized displays, enhancing the shopping experience. Despite positive feedback on the friendly and helpful staff, some reviews mention a need for more employees, particularly during busy times, as dressing rooms can be limited and messy. Many customers have shared positive experiences, such as finding their wedding bands without feeling pressured. JCPenney's new beauty concept, JCPenney Beauty, offers skincare and makeup from both well-known and Black-owned brands. The store provides convenient services like free shipping and curbside pickup. While some shoppers wish for more locations, especially in areas like Hawaii, they enjoy visiting the store for seasonal items and sales. Overall, JCPenney continues to deliver style, quality, and value, making it a popular choice for shoppers looking for a variety of products.
I went to JC penney and there have a great selection of clothing on sale's. I was there on Mother's day. The staff associate "JULIA" alway's nice friendly, patient, helpful to customers by providing great service and very knowledgeable in the department.
May 2024
Desperately needs more employees. Here on a Sunday and every dressing room but one was closed. The line for the open room was very long. There were only a few rooms and they were all very messy with clothes and hangers. It doesn’t seem like there was an attendant around either.
April 2024
Clean, well played out, and as always the best prices in the fashion game while still maintaining excellent quality. I really appreciate the fragrance testers in the cosmetics section, and the staff is always so friendly and helpful.
