“Shoutout to Juan he was able to assist my son and I while attending to other customers super quickly. He assisted me with 2 purchases of shoes his product knowledge is exceptional ! Thank you again Juan definitely deserves a raise and a promotion!”
“I think the sales ladies at this store are wonderful especially Row Sonia and Lynn. They are always so attentive, cheerful and go out of their way to help. Always a great shopping experience I love this store because of them. They always make great suggestions and if something isn't in stock they find it on line for me and have it shipped. If I ever need to do an online return I never have a problem or get an attitude.”
“I had an amazing experience at the Skechers store in Santa Anita Mall! Kiana was incredibly helpful in guiding me to find the perfect pair of Skechers Go Walk 6 shoes. She was friendly, attentive, and really knew her stuff, explaining the features of the shoe and ensuring the fit was just right for my needs. The store had a great selection, and Kiana’s personalized service made the shopping process a breeze. I’m thrilled with my comfortable and stylish Go Walk 6 shoes and can’t thank Kiana enough for her outstanding help. Highly recommend this Skechers location!”
“Came to the ECCO shoe store at Arcadia Mall to help my Grandma find walking shoes with arch support and heel cushion. Cassandra and Jessica were so helpful and patient with my Grandma (who is a historically a difficult customer to please). They were able to answer all of her questions and assisted her with trying on different styles of shoes. Grandma left with a cute pair of lavender walking shoes that met all of her needs. Thanks for taking care of my Grandma (:”
“I had the most pleasant experience at Aldo because of Jasmine! She was so attentive and professional from the moment we stepped in. I was looking for a pair of shoes for a special occasion and she was so quick in helping me find not just one but two pairs that I fell in love with! One of the pairs were not available in my size in store so she assisted in getting the shoes shipped to me instead. I had mentioned to her that my feet were hurting and she recommended the gel inserts for the shoes that made all the difference! I cannot thank Jasmine enough and it truly was such a pleasure to be assisted by her. I left with a smile on my face!”
“This review is 5 stars primarily because of Matt, he helped me find a pair of shoes in the size I wanted after a different sales associate said it was unavailable in that size. Thanks, Matt!”
“I had a lovely experience with Miranda who provided great customer service, showed interest in me as a customer, and had a pleasant personality!
But I had an unpleasant experience with Grace. She provided no greeting, she made me feel judged, no smile, rudely asked how many items I had in the changing room in a stern voice insinuating I might be a thief?!
Free People please hire more employees like Miranda!”
“John the Assistant Manager if top Notch Amazing ! His experience and knowledge of the history of Jordan’s is unmatched. He is friendly, patient. Professional, and takes his time to explain about the different Jordan’s. He is attentive to All customers while handling a busy store with grace !
He needs to be promoted to a management position and we could use him at Foot Locker Arcadia where his knowledge would be very appreciated !”
“Drove to Arcadia, California with the intention of hiking the Hermit Falls Trail and the Sturtevant Falls Trail located in the mountains surrounding the city of Arcadia. Unfortunately, both trails are closed due to damage as the result of the Bobcat wildfire that ravaged the area a several months ago. With no hiking available, decided to check out Arcadia for things to do. Located the Westfield Sana Anita Mall and paid it a visit. The Westfield Santa Anita Mall is a major shopping center in the city, adjacent to the Santa Anita Racetrack. The mall originally opened as the Santa Anita Fashion Park on October 14, 1974, with several top named stores. Over the years these original anchors have ceased to exist or been incorporated into different establishments. Over the following decades, the mall has undergone several renovations and expansions. Today the 2 story Westfield Mall covers 1,300,000 square feet of space with 214 stories and services. This mall features a food court, numerous retailers, and various full-service eateries in an area known as Restaurant Square. Nordstrom, Old Navy, Coach and Talbots are the four major anchors at this mall as well as the AMC Santa Anita 16 Theater. Asian, Mediterranean, Latin American, Vegetarian, Seafood, European, American Steakhouse and Fast Food are amount the different cuisines available at the many eateries available at this mall. After spending several hours wandering around stopped in at Din Tai Fung for lunch. This Chinese dumpling house has an extensive menu that includes Juicy Pork. Soup. Red Bean, Crab, Shrimp and Pork Dumplings. Other favorite items listed on the menu consists of Beef Noodle, Spicy and Sour Soup; Pork Chop or Shrimp Fried Rice; Spicy Wontons and Rice cakes. All meal items are reasonably priced and excellent in taste. Ordered an assortment of different dumplings. Outstanding! If you desire to get away from the home front for a few hours, drive over to Arcadia and spend a few hours wandering around the Westfield Santa Anita Mall. You might be able to find something that you like. If your shopping trip turns out to be a bust, stop off at any of the great food eateries and partake in a great meal. Recommend a visit to Westfield Santa Anita Shopping Center and Din Tai Fung for a great Chinese meal and experience. Well worth your time.”
“KAYLA is the best! Amazingly helpful and thoughtful. She made shopping for wifey on Christmas Eve so easy. Had to get her a set to match the Js under the tree! Thank you, Kayla and Shoe Palace! SP Santa Anita is the best location in SoCal. Give Kayla a raise or promotion! She knows what she is doing!”
“I stopped by after work to exchange boots that I had ordered online and Luis/Louis, I’m sorry for the incorrect spelling if any, He looked up my order and noticed that I had been charged twice for one item and I pulled up my receipt and all just to confirm that we were seeing things correctly and yes, it turns out I was charged twice for one pair of boots. Luis was so patient and kind and told me not to worry that he would send out an email to customer service to get it situated and I left him my contact information so that he could follow up and sure enough about an hour or two later he gave me a call and let me know that I would receive a refund. His customer service was exceptional and he took that extra time and went the extra mile to make sure that I was taken care of. Thank you so much!”
“Tatiana was so helpful! Despite it being closing time, she took great care of us. She was really patient and knowledgeable when it came to recommending shoes for us (I even walked out with two for myself) she was so kind to my one year old who was running around. I really appreciate her service. Will definitely recommend this location to others! There was also another male employee with her but I didn't catch his name, he was also nice!”
10AM - 9PM
400 S Baldwin Ave, Arcadia
Shoe Stores
“I love Loft. I'm petite and it's hard to find clothes that fits well. Cute outfits all the time. I can always find my size. The customer service is great. They always have deals.”
“I recently purchased a lot of dresses and coats for my daughter from Jacadi. The store has a wide range of clothing and the service from their staff is great! She can speak Chinese and English and I am very satisfied with the clothes she recommended to me that are suitable for my daughter. I will definitely choose to visit this store often.”
“This store is AMAZING. This is the 3rd time that they had the hard to find shoe that I was looking for! Sold out everywhere but when I called them they had the shoe.? I don’t know how they manage to have such a great inventory but I’m so happy they do.”
“Cute clothing,great prices but just don’t think someone will help you as the staff is never only the floor and only behind the register they also don’t talk much to you when you ask questions but they all seem very young with a few older people there. Still a good shopping experience as it’s a great selection of items and good deals”
“Shout out to May! I brought my son in right after school. Right when we walked in May said hello how can I help you! I told her my son needs new shoes and if she can measure them for me. She was extremely patient with my autistic non verbal son. She even gave him a sticker! She is definitely an angel. I will definitely come back to her! Thank you May! You made our day even more special”