“Love the service. We’ve been customers for over 20 years. They sincerely care about their customers and are extremely fair with their rates. We highly recommend their services.”
“I have brought my cars to Edgar's shop for many routine things and have always gotten quick and courteous service. Recently I took in my old VW with a complicated and mysterious problem. Edgar very carefully and systematically did troubleshooting of the problem, identified the root cause, and took care of it economically. His ethical and responsible attitude really put me at ease, and he and his team did a great job. I very highly recommend Prunedale Auto Service -- a truly caring business.”
“I was driving from Visalia to Sunnyvale and while driving over Pacheco Pass, my engine splash shield came loose and I dragged it for milessssss because I didn’t feel safe pulling over. When it was finally safe to do so, I looked for a mechanic shop on my phone and chose Gilroy Auto Works because of the 5 star reviews. I needed the shield to be taken off, so I could continue the drive to Sunnyvale and the return trip home on the same day. Arnold took a look and was able to take the shield off for me. I was in and out in about 10 minutes. I can’t express my appreciation enough!”
“A very positive experience! My restoration project needed a complete rebuild of the transmission, and they did a fantastic job in a short time. I highly recommend this establishment for all your transmission needs.”
“I just moved from Florida to Gilroy and my car didn’t pass the smog test? Preferred Automotive “squeezed” me in, diagnosed the problem, and kept me informed throughout the process. As a newcomer to Gilroy, I will return.”
“They are very good service, they work they do is great makes it easy for you to just drop it off and come back later depending on what they are doing to your car, great price for. The work they did thank you”
“Ray the owner is very thorough and knowledgeable help me with my transmission and gave me great advice and information if you're looking for transmission work this is the place to goService: Transmission”
“Had a torque converter assessment from another local truck repair service company. I didn't feel the estimate nor the service would be up to par with what I'd expect from a transmission company working on one of my box trucks out of my fleet. I took it to Scott Morimoto and he was patient with me and explanined that even though I only had 65K miles on my trany, by just replacing the torque converter something else could be wrong at any time....With this inforatmiion I couldn't risk my delivery truck being down so I went ahead and got a full transmission rebuild. Yep it cost a little more but Scott was the hero with his advice, service and knowledge. So glad I made the trip to Pajaro to find this great mechanic.”
“Awesome and efficient! I highly recommend for smog checks, and I would definitely call ahead a time to see if walk ins are going to be possible or not. They were super helpful. There's a nice and convenient seating area outside. I would return.”
“As my late father used to say, “you gotta use Pasillas, they’re good people and good people are hard to find.”He was right. Not only are they good people who give you a fair price, they always do phenomenal work & repairs on vehicles. They don’t just do tires either. They do it all! They’ve got a customer in me for life and my adult children are 3rd generation customers.”
“I had a brake chamber hose brake and the fitting broke as well I took my truck to cruise tire and truck repair and they fixed the problem within an hour very polite very kind and good customer service skills”
“I literally just pulled in here because my van was overheating. Mr. Ramon stopped what he was doing to assess the situation. Upon assessing the situation, he added antifreeze and instructed me on how to navigate moving forward. After he quickly helped me, I asked him how much it would be, to which he replied “nothing, just keep an eye on it.” This type of customer service is on matched - For a business owner to stop to help a complete stranger free of charge! This is exactly the type of establishment I want to give my money to. I will 1000% be back. Thank you Mr. Ramon!”