Auburn Collision Center provides a highly professional and customer-focused service experience. Customers appreciate the friendly and efficient communication, especially from staff members like Sara, who makes the process easy by handling all details such as insurance contacts and rental arrangements. The team is known for their creativity and persistence, especially when sourcing parts, ensuring repairs are completed as quickly as possible even when parts are backordered. The quality of work consistently meets high standards, with many reviews highlighting the excellent results and attention to detail, such as flawless paint matching and seamless repairs that make vehicles look like new. The shop is an approved facility by Geico and affiliated with a Toyota dealership, which helps streamline estimates and access OEM parts. Customers feel confident in the shop’s professionalism, as evidenced by certifications and on-time service. The overall experience is described as painless and pleasant, with clear communication and a caring attitude that makes clients feel well taken care of throughout the process. From minor dings to major repairs, Auburn Collision Center consistently delivers high-quality work and outstanding customer service, making it a top choice for vehicle repairs in the area.
Suzanne was professional and knowledgeable, Lisa was very helpful on coordinating with returning the rental car. We are always pleased to bring our cars here for insurance work!
June 2026
Auburn collision center, is the best. Not my first time dealing with them. They very professional. Kept informed all the way through. They dealt with geico directly and even returned my rental car to enterprise. Two thumbs up!!!!
June 2026
They were extremely courteous and flexible in their pricing and amazing job