The AT&T Store on Mallview Road in Bakersfield offers phones, tablets, smartwatches, and connected devices along with wireless data plans, including prepaid and unlimited options with nationwide 5G service. Customer experiences vary. Many reviews highlight highly satisfactory service from specific representatives, who are described as great, amazing, sweet, helpful, knowledgeable, patient, understanding, considerate, fast, efficient, and straight to the point. Customers report leaving very satisfied with quick processes and informative assistance for device trades, purchases, and account issues. However, a significant concern raised is the wait time to get a representative, with one customer reporting a wait of over an hour after being told it would be ten minutes, calling this unacceptable. Despite this, several customers highly recommend the store, particularly for its excellent staff who provide fast and efficient service, solving problems quickly and offering clear rundowns on plans and costs.
Juanita is great. She’s helped me on several occasions she very efficient.
February 2026
Emily was the one that helped me at this store and she was AMAZING!!! She helped us with all our questions, she knew what she was talking about, and applied us to all the PROMOS!!! She is amazing at her job and we had an awesome experience!
February 2026
ALMA, Thank you for your expert service. Alma, you saved a client’s business that was going to leave the AT&T store very dissatisfied. Thank you for resurrecting the business account. Dee
