“Amazing customer service from Bree. She spent two hours with me, and directed service for other customers at the same time. My new phone was expertly set up. I was given directions on how to solve a long-standing problem (thank you Apple Support). Bree reviewed my phone plan, helped me to remove a service ordered by mistake, and found a better plan for me. She also found a great value deal on home internet and TV. I was very impressed with Bree's product knowledge and customer service skills. At no time did I feel pressured to buy. The time spent at the store passed quickly and most enjoyably. If you shop at this store, as for Bree.”
“Cheyenne was amazing and so quick and informative she helped us out and made our switch so easy and pleasant!! Am definitely recommending her and this location to friends and family!”
“Hands down the best mobile store I've ever been to. The owner bends over backwards to help you and goes above and beyond during and even after hours. Definitely will be returning again to this store and will only come to this store for all my needs. Thank you Brandon for that magical experience.”
10AM - 6PM
5129 Ming Ave, Bakersfield
Mobile Phones
“McCartney was so super helpful giving me options on repairing my iPhone 13 Pro Max. I ended up opting to repairing my back glass. Overall it was a great experience and they did excellent work!!!!”
“Came in to get lcd screen & battery replaced, they had all the parts I needed. Service was great and fast, didn’t wait more than 10 minutes for my phone to come back looking brand new!! Head to eagle cellular if you need parts for your phone at a great price.”
“Went All 'in the other day, picked up a new cell phone, and a ton of other goodies while I was waiting for my instrument ? to get set up, Think I changed the register at least three times 'in 1/2 hr. span, but escaped grabbing any DuckTape, and a snazzy Co2 rifle that was just slightly 0ut of reach by the time my epiphany transpired and visions of sum major easy pickings on the new ? (s) we made for practice, one with a Phatt Rat, another of a Flying Rat, ie; Pigeon ?, and finally a Beaver, say who doesn't [ Like ] dos€ Damm Beavers anywho? ... Survey Say ($):_____???”
“Hands down this Verizon store has the absolute best SALESPERSON/EMPLOYEE of all time!!! If anyone is looking for a new phone, tablet, watch, etcGo see FRANCISCO G.!!!!!!! He is absolutely amazing and he treats you great! He takes his time helping you out on what you’re looking for and what you need.This guy is the best…..I went in just needing 2 phones and I left with 3 IPhones, IPad, Iwatch, 3 cases and 3 screen protectors. Thats how great of a salesman he is. I will be a repeat customer as long as Francisco works for Verizon.Again go see FRANCISCO G!!!!”
“Since I had my iPad replaced I have not been able to connect to my cellular data plan.I went to the AT&T store and the Tech saw that my iPad would not connect to wi-fi either.The Tech was able to troubleshoot the problem, resolve it and get the iPad up and running properly again in no time.THANK YOU EVELYN FOR BEING SO AWESOME ?”
“This is a high integrity store. They have always been able to fix my horribly destroyed phones. Miracle workers seemingly.On two occasions now have been problems with my phone that they could have sold me additional parts for and instead have the integrity to go back in and fix minor issues. The first time the charging port still wouldn't work and instead of selling me new parts that are pretty expensive he admitted there was just a connection problem and fixed it.The second time which was the reason for this post was they could have replaced very expensive rear cameras because my camera app would not work on my Android, instead he noticed the connection wasn't quite there and resolved that without having to replace the back cameras. They could have made pretty decent money by just replacing it anyway or not even trying to find the source of the problem without replacing it. Instead they took the time to verify the problem following excellent troubleshooting steps and doing the right thing.I feel like shops often will do unnecessary work but this place has high integrity. I would trust this place for my cell phone repair and if the bill was small I would know why and if a bill was high I would trust that it's an appropriate charge.Most of my reviews are critical because most places suck nowadays. But I don't mind and actually enjoy posting a good review when a place deserves it. You can guarantee that my reviews will be a real assessment of what an experience with the store is. I don't pull any punches. I have high expectations and this store met them.Many thanks to the owner for his excellence in the industry.”
“We purchased new Motorola hand radios for our entire team through CEI. The experience was great, and we appreciate the communication from Jay throughout the process. Highly recommended.”
“Fixed my really messed up screen on a s20+ within 2 hours and was literally the best priced out of all of Google when I searched phone repair. They were quick and polite. Would definitely go back again.”
“Helen was friendly and outgoing, she listened well and presented products and services in a seamless and unobtrusive way. As a salesman myself, I appreciate professionalism, courtesy and good product knowledge”
“Lorena was so helpful! She was able to not only help me upgrade my phone, but in the process she also helped fix all the lines on my plan to help save us money. Best experience at a Verizon store in town.”
“Thank you Jesse for your help! Highly recommend this place was able to fix my phone right away. Super friendly and prices are very reasonable. Thank you for the great customer service and experience.”
“Leslie was very helpful, she went all out for us with her customer service skills! She handle our phone insurance claim, and told us she will get in contact with us as soon as the coupon cleared. I am very satisfied with her services I give her a 10”
“I needed a new phone and Dale went over all of my options and prices and answered all of my questions. I chose my phone and he transferred all of my data which greatly appreciated. Overall a great experience, thank you Dale.”
“(Translated by Google) Excellent customer service, very fast service, very affordable prices, you have everything in this store. I like to come to buy my accessories, and buy unlocked phones so I can send them to Mexico for my family. Expose everything in this store the very friendly girls(Original)Excelente atención al cliente, muy rápido el servicio precios muy acomodables, tiene de todo en esta tienda. Me gusta venir a comprar mis accesorios, y comprar teléfonos liberados para poder mandarlos a mexico para mi familia. Exponte todo en esta tienda las muchachas muy hámables”
“I came into T-Mobile the other day to switch over my service provider. I was greeted as soon as I walked in the door by a young man named Dion. He was very patient and talk to me through my options which turned out to be fantastic so I absolutely switched over and I added two lines for my children. Dion help me out with screen protectors and earbuds I left completely satisfied and have recommended this location in particular to a few friends!”
“Great place to come and get repairs on your phone price is fair ...work was pretty good for the phone I brought in my little sisters phone was bent and he was still able to place a new screen on good enough to work.. their customer service was great I didn't feel hassled or anything. I'd recommend this place 100%”
“For $25 dollars I got the internet hot spot box and free internet service for a year ? beat that people I can take my computer to school,work,on a trip to LA any place I go it works perfectly fine we'll except for certain parts of the mountains”
“(Translated by Google) The girls were very kind, they answered all my questions, thanks Angélica and Sara!(Original)Las muchachas fueron muy amable me contestaron todas mis preguntas , gracias Angélica y Sara !”
“Dany was very helpful and informative during my visit. He was able to explain exactly what i needed and break down what it was i would be doing. This is the best AT&T store in town !”
10AM - 7:30PM
6221 Niles St # D, Bakersfield
Mobile Phones
“I went in today very distressed about my phone bill situation and the employee Oscar F was so nice and understanding!! Made the whole process of fixing the problem so easy!!!!! Very understanding and patient !! Have a blessed day”
“Between Morgan and Eddie I had an amazing experience at the Mt. Vernon office and the Rosedale office on coffee. Morgan went above and beyond to help me and I can’t thank her enough. Simply the best experience I’ve ever had.”
10AM - 8PM
2701 Ming Ave #258, Bakersfield
Mobile Phones
“this place is amazing, great customer service along with friendly staff , I'd like to give a special recognition to Silvia , she was a really helpful and helped me get my phone”
“Came here to do an upgrade and Breanna helped us, has a small issue with the shipping. Came back and Hannah was just spectacular resolving our issue. She was quick, efficient and super helpful. 10/10 will be coming back here for all our att needs.”
“Customer service was great the only bad thing is the air conditioner was out and I felt bad for the employees having to work when it was hot and stuffy in the office I hope they got it fixed”
“Great prices shopping on a budget ? This place is where you need to go for little things. Customer service was great and the ppl behind the counter were helpful and made sure I got all I needed thanks guys”
“This is definitely the ATT store you want to visit. They went over and beyond the type of service I was expecting and the issues my brother and I werent even aware of were resolved. 5 stars isn't enough. 10/10 ?”
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“Had a great experience here. I brought my phone because it wasn't charging. They ordered a part and had it repaired as soon as the part came in. Decent price and good customer service. Ty”