The AT&T Store in Bakersfield provides phones, tablets, smartwatches, and connected devices along with wireless data plans for every need, including prepaid plans and popular unlimited data plans with nationwide 5G service. Customer reviews consistently highlight exceptional service from the staff. Multiple customers report wonderful and helpful experiences, praising employees for being professional, knowledgeable, patient, and willing to go the extra mile. Staff members are noted for taking time to explain bills and services clearly, solving problems with new phones, and providing excellent customer service during upgrades. Reviews describe the team as awesome, cool-tempered, and dedicated to helping even when customers are initially frustrated. This level of service leads customers to call it the best AT&T store, resulting in pleased customers and a highly recommended experience in the Bakersfield marketplace.
This is the best AT&T location. Great customer service! A 1/4 to 1/3 of the wait time of other locations! But I hope no one reads this or it won’t be that way anymore, at least the wait time.
April 2024
Alonzo was able to help me upgrade my phone quickly and at a better price than I expected. He's even reached out afterwards letting me know if I had questions I could go to him. I am beyond pleased with the service I received at the AT&T store in the marketplace
March 2024
We went to sign up for internet. Alonzo was fast, knowledgeable, and answered all of our questions. Thanks again!