AutoZone Auto Parts on Rosedale Hwy in Bakersfield, CA, is a top destination for auto parts, offering both new and remanufactured parts, maintenance items, and car accessories. Customers appreciate the helpful and knowledgeable staff, particularly highlighting the excellent service provided by Eric and Nelly. Eric is noted for his dedication, ensuring customers receive the correct parts even when others have failed. Many choose to travel further to this location for the friendly atmosphere and expert assistance. While most visits are positive, some customers have experienced varying levels of service during busier times, indicating the need for more staff during peak hours. Overall, customers feel supported and valued, with staff often going the extra mile to help resolve issues, answer questions, and assist with installations. The store is committed to providing quality service and a positive shopping experience for all auto parts needs.
Great service, very nice assistant manager immediately helped me out.
April 2025
Joe has so much knowledge thank you for everything I will always shop here.
June 2024
“Nelly provided great customer service, she was very patient, showed she cared and described different options to me in detail. The problem I endured was resolved.” -Rosemary
