Best Western Plus Hill House offers a range of experiences for guests. Many reviews highlight excellent customer service and clean, spacious rooms. The hotel is described as safe, with a fully fenced parking area that adds to the security. Guests appreciate the friendly staff, noting their welcoming and accommodating nature. However, some guests have expressed disappointment over the lack of a complimentary breakfast and issues with the internet speed. The thermostat settings have also been a concern for some, particularly during hot weather. Despite these issues, many visitors enjoy the comfortable beds and working air conditioners. The hotel's location is convenient, being a short walk from Mechanics Arena and the Amtrak station. Overall, Best Western Plus Hill House is considered a solid choice for travelers, with some guests expressing a desire to return.
Exceptional service!!! Nice beautiful clean rooms! I left items behind and they were nice enough to hold them for me to get the back! Thank you so much for the service provided!!!
August 2026
Everything was amazing especially the service, espresso, pool and cleanliness!!! So nice for my family!
August 2026
The manager is amazing. She is super sweet and very people oriented
