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August 2023 by Bascir S.
I rented an Acura for the weekend, went to Patterson California 186 miles one way and back when I return the car on Monday they said I traveled over 2000 miles. which was not true and yet they showed me no proof of this which was very odd. Then they said they would waive my fees when i tried to pay with debit card.. Definitely not recommend to rent feom them They will lie to you and keep your deposit thats why they accept cash.
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December 2020 by Isaiah M.
Absolute fuckin trash , bob is a weirdo and he has tweakers working for him. All the cars are s*** and hanging by a thread nobody rent from here over priced a** cars for no reason !!
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August 2020 by Marissa B.
"In town use only" because he knows the cars are junk and on their last leg ready give out any moment. Do. Not. Come. Here.
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May 2020 by Heather L.
If I could give negative stars I would. I was desperate for a rental car because no one had any. I even made 2 separate reservations with other companies and when I showed up they didn't have any cars available. So this place was a last resort and for good reason. He said he would give me a deal for $65, but charged $265 for the deposit. I drove the beat up, glass on the floor, streaked windshield, with cracked wipers, dashboard lighting up like a game show, ripped up seats passenger van for 30 min. He gave me the van with 89 miles to empty. I called to say I was returning the van because I didn't feel comfortable driving it. When I tried to use the windshield wipers, debris came flying out and only streaked the windshield even more. He said he would give me another van. I was hesitant but agreed. He called me when I was enroute and asked where I was, I told him I was on my way, he said he would show me a contract that someone had driven 300 miles the previous weekend with no problems. I told him I just didn't feel comfortable, I didn't want to take the chance the vehicle would break down. I couldn't be let down by another vehicle of his. He refunded the $200 deposit, but refused to refund the $65, due to his policy of no refunds for early returns. I told him I just went down the road I would pay the $20 for gas, he refused. He said he's not running around for free. This is how he makes money. Scamming people into taking his pos and it falling apart down the road.
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March 2020 by Holly R.
do not rent from here...these people are scum i paid 700$ to rent a pos car ... completely illegal .. broken windsheild , no passenger mirrior, check engine light flashing , car shook horrible when reaching 40 mph ... i couldn't even drive it and when i told them they brushed it off, i spent my own money to get it to a shop on my own time they wanted me to pay for another vehicle... they stated the vehicle they rented to me (single mom of 3) was unsafe to drive. they had to have somebody drive from victorville to kern river valley to pick it up ... then refuse to give me my 300$ deposit back stating i actually owe them 25$ . the owner said i should have purchased their road side assistant insurance!! my case is pending
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October 2019 by Sheela J.
Very rude racist ppl. I feel violated
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July 2019 by Corinne M.
DO NOT RENT FROM HERE!!!!!! Rented a van to go out of town, no air conditioner so had to go back same day to change vans!!! Worst place every, van was unkept, no air conditioner vents, van shook when driving, seats were hard, van had NOT BEEN SERVICED in years!!! Dangerous to tent a van here. Plus they charged us extra charged!!!
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November 2018 by Agnes M.
If I could give no stars I would. This place and the owner is a joke. I wanted to rent a 12 seater van for a bridal shower out of town and this was the only place in Bakersfield that had one. The van was in despair with the check engine light on, wires sticking out of the seats, the air vents missing and having dents and scratches all over the outside. The owner said the check engine light is on but the van works. He also gave it to me with a quarter tank of gas. Also the first 100 miles were included only in the price and after that he was charging for every mile. I gave the van back clean, I even Windex-ed the windows. The owner charged me $30 for cleaning. I told him no other car rental place gives customers junky cars with wires sticking out, charges for extra miles and then charges for cleaning. I have rented enough cars in my life and I haven't even heard anything like this. He said there were crumbs on the floor. I asked him how come it costs $30 to vacuum the van? He was nasty, rude and condescending, telling me "my mama told me not to argue with women so I'm not listening". Wow, what customer service!!! His business is dirty, his car was nasty and he is operating a business by sucking the customers dry. He had a dirty hand vacuum cleaner at the counter and I asked him if that was costing me $30 for cleaning. Never ever renting anything from this rude person and I have been telling people about my experience also. He deserves to be blasted for his shitty service.
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October 2018 by Danielle Punkn Broads Wilder
Very dissatisfied with the service the condition of the vehicles and lack of intergrity of this buisness... steer far from the 24th street office