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“Very pleased with the experience. The showroom was well organized, and the team provided helpful guidance that simplified planning and decision making for the project.”
“Huge thank you to Ali for her help. I cannot say enough good things about my experience with her. This is the kind of person that’s the foundation of a customer service team. She’s knowledgeable and GENUINELY cares about the customer experience. Tile is not my speciality so I needed a little more assistance than I’d like to admit but Ali was more than up for the challenge. If she is setting the tone for your team, you’re going to have some very happy customers. Note to upper management: give her the keys to the store already. She’s on her way up! Also thank you Carlos for your help as well!”
“Lily and Isreal, we’re so very helpful and informative. We came for a cabinet and we’re leaving with bathroom sinks and bathroom bowls will be back for sure.”
“I will say this… the staff/employees at this place are completely professional. I hear no yelling or screaming of employees, nor customers for that matter, and their attitude is everything desired of such an environment. Although I am not a customer, I’d love to be able to, and everyone I have talked to in regards to Pacific Shore Stones has had nothing but good things to say.”
“You lost a star today. Update your hours. If you say you will be open at 6am but nobody rolls in till about 720... then you guys shut down wayyyyy to early to be useful for a service plumber. Your hours need to expand to be able to reliably serve your customers. I doubt they will read this, but banker hours are not the same as plumbing needs.”
“Great place for granite, quartz and marble slabs and prefab slabs. They also have a showroom with a wide variety of tiles, mosaics and lvp/SCP flooring. The guys are very helpful and willing to move slabs around so you can take a look.”
“I'm puzzled at the negative reviews. I've been to this showroom and always been treated very well and each person I worked with was very professional. I recommend this store.”
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
Kitchen And Bath
“This is my second time working with Roy and his team, and once again, the experience has been absolutely amazing!
From the very beginning, Roy provides such personalized and attentive communication. He genuinely takes the time to understand your vision, works within your budget, and goes above and beyond to bring your ideas to life. He is constantly asking questions, checking in, and making sure you feel comfortable and confident throughout the entire process.
What truly sets Coast Builders apart is their commitment to getting every detail right. They take great pride in their work and will go the extra mile to perfect the finished product without ever making the customer feel overwhelmed or unsatisfied. Roy’s communication is excellent, and his entire team is professional, respectful, and incredibly detail-oriented.
They also go above and beyond what is expected of them. They don’t simply show up, complete the job, and leave—they are always willing to help with additional things when needed, which makes the entire experience feel much more personal and seamless.
And honestly, one of the best things about Roy is how easy he is to work with. He is always just a text away and genuinely cares about making sure his customers are happy. That level of responsiveness, care, and dedication is becoming increasingly rare in businesses today.
Roy and his team have become one of my top recommendations, and I absolutely cannot wait to work with them again on future projects. If you’re looking for someone who is talented, professional, communicative, and truly cares about bringing your vision to life, I highly recommend Roy and his team!”