Quest Diagnostics

Medical Labs
Hours: Quest Diagnostics is a reputable medical laboratory that offers a wide range of services, including COVID-19 antibody testing, routine lab tests, pediatric specialty, glucose tolerance tests, and more. The company's locations are conveniently located, with one situated in the Park Medical Plaza next to the Mohawk Medical Group. Customers have generally had positive experiences with Quest Diagnostics. The scheduling process through the app is described as easy, and patients report being in and out of the facilities quickly, often in less than 10 minutes. The employees are reported to be respectful, kind, and compassionate, going above and beyond to resolve any issues. However, some customers have had difficulties when the patient is a minor, as there were challenges with making an appointment online and the check-in process. The company could potentially improve the experience for minor patients by addressing these challenges. Overall, Quest Diagnostics is praised for its convenient, accessible, and user-friendly services, with customers appreciating the ability to track their progress through the online portal. The company's commitment to providing quality care is evident in the positive feedback received from its customers.

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