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“From the moment we walked in, to the moment we left, we experienced exceptional service. We were greeted enthusiastically and helped fairly quickly. Rochelle went above and beyond, you can tell she loves her job. She was extremely helpful and patient as well since we were having cellphone service difficulties. She had such an amazing attitude and she made the experience very enjoyable with her humor. We don’t live near this location, but she made me want to return indefinitely for any future UPS needs. If you see this, thank you Rochelle, you are amazing! And she deserves a raise!!!!!”
“I've never had a bad experience. On Saturday, Tania at the Stockdale Highway store went out of her way to help me get my package into the store. She even smiled and thanked me. Customer service from this employee was great!”
“Love the people there and Love there Service...in and out within less then 3 or 4 mins depends on how many packages you have to take in. They always Greet you when u walk in the door and always Thanked you when you leave the store. I only go to this location and this location ONLY.”
“Got my wedding invites printed through post net and the associate was very helpful. It didn't take long for our order to come in and when they arrived were a very nice quality.”
“Great container !! driver has mad skills !! How he drove the canyon to get to us is remarkable it's a tiny two lane road.The container is great looking forward to filling it up.I will recommend them to anyone looking for a shipping container”
“Excellent customer service from a well trained staff!!! She tried to redeem UPS from a past incident that was beyond UPS control. However, she reassured a safe delivery by double checking the physical address, redoing the label, as well as signature of delivery and tracking logistics.”
“Very rarely do I ever find myself in the spot where I say somebody’s customer service is beyond exceptional, but Rosario absolutely runs this shop like he’s the CEO of FedEx. Such a kind, patient, helpful person, and FedEx is lucky to have an employee like him. Hope I see him run a region one day”
“For any and all of your Lowbed, heavy haul, 7 axle or 9 axle work, Cal Lowbed can handle it. They have several Lowbed’s, flatbeds, step decks, drop decks, end dumps and bottom dumps. Pictures from their company Christmas dinner at KC Steakhouse 2019.”
“I use the Rosedale and Olive Drive PostNet locations for all my printing, shirt and marketing materials. Their quality service and quick turnaround make them indispensable to my business.”
“So glad they were open on a Sunday, because I needed to copy some important papers and my printer was out of ink. The staff was friendly and professional. The lady that helped me was very patient and helpful.”
“Highly recommend this store, I live on the southwest area but don’t mind taking a detour to receive fast and great customer service. Ms. Kristi is alway ever so kind and willing to help her customers.”
“Good convenient location for residents in the area to ship out Amazon returns and such. Also, the employees are fast and efficient.
Just one caveat. I had a winery send two boxes of wine to this ups store as I wasn’t going to be home to sign for package.
Apparently the store charges $10/box to have items shipped to them for pick up. This was definitely a surprise. I ended up paying $20 to get my two boxes.
I did a quick research and it appears ups stores generally charge a few dollars (saw various posting ranging anywhere from a couple to 5 dollars) when boxes are shipped to them directly. But I still thought 10 per box was excessive.
My advice, don’t have anything shipped directly to this ups store.”
“Patty, Alan. Elisa, and Ralph and his crew mates are awesome peoples. They are knowledgeable, fast, and very kind about shipping and other delicate matters. I highly recommend ?”
“on 4/15 both of the employees that helped me had great customer service very polite and friendly when I first arrived she was alone but still was happy and willing to help me I had just got turn away from another ups because she was alone so I was happy she was able to help she started my process then her coworker came and he finished it up this store was 20 min away from me compared to the previous one that was only 4 min away definitely worth the drive to get great costumer service”
“Assistant manager Ashlyn and Wendy was a great help and went up and beyond to help me with my Amazon returns. I had over 20 package for returns, which was very confusing, but the staff is very knowledgeable and helpful. They were very kind. Amazon returns with different lables
and boxing make it really hard, but the staff at this UPS location, make it seem very easy. Thank you for all the help.”
“my experience here was different unexpectedly. Firstly, the place is well maintained and is very organized and has great customer service. The manager is helpful and respectful. Very welcoming to all customers entering the place.”
“(Translated by Google) Great Business, I recommend it, excellent service. Thank you very much??(Original)Great Business, lo recomiendo, servicio excelente. Muchas gracias??”
“It was my first time using this service. I really liked it because my dogs can't tear up my packages before I can get home. I will use this service again in the future.And the CSTM was helpful too.”
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“The Staff , especially Destiny. She goes up and beyond to make sure that I am satisfied with her work and assistance to make certain that my needs were fulfilled. Destiny is an Absolute Asset to your organization and I am always grateful that she is always there when I come into the store.”