Volkswagen Bakersfield stands out among local car dealerships by prioritizing customer care and convenience. The dealership emphasizes the importance of reliable and affordable vehicles equipped with advanced features, ensuring families find the right fit for their needs. Customers appreciate the dedication of the staff, particularly mentioning a service advisor who went above and beyond to help with a battery issue, covering significant costs even after the warranty had expired. The sales team, including staff members recognized for their assistance, has received positive feedback for their support during the car buying process. However, some reviews indicate areas for improvement in customer service, particularly with one staff member who was noted for being rude. Overall, the dealership aims to provide a pleasant experience, as highlighted by the attentiveness of team members who keep customers informed throughout their transactions. Volkswagen Bakersfield also offers unique services, such as delivering vehicles for test drives and providing vehicle pick-up and drop-off for servicing, reflecting their commitment to customer health and convenience.
10/10 experience! The sales associate Cameron was very knowledgeable and was able to get us exactly what we were looking for a great price and provided excellent customer service. Would definitely recommend coming here for a smooth welcoming experience that will work with what’s best for you!
September 2026
Service department was outstanding. Immediately addressed my car for service. Explained everything in detail. Courteous, professional & repaired my car quickly. Thanks, Angel!
September 2026
Service Advisors are proactive in extending service
