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“Great customer service. First time in this store today, Francisco was very nice and helpful. Left with a good impression of the store, will return again if I need car items.”
“Robert was great! He really made sure I got what i needed and went above and beyond with customer service! Overall always a great experience with this store. Thank you!”
“Stephen and Joseph saved my bacon! I was having problems with my old 12v battery and brought it in for a check. Stephen pointed out that 10 years was overdue for a battery change and he was right. I brought it in the next day and, when I tried to disconnect the connector around the negative terminal, the terminal post snapped off. Joseph helped me out with a spray acid corrosion foam spray that helped me get the connector off. Then he tracked down the right battery for me and ordered it in. I picked up the replacement battery today, and after a bit of installation, my car was back to humming along like it used to! Many thanks, Stephen and Joseph!”
“This guys are good. I brought back a battery that died and I couldn't find the receipt. I called and they say I do t need it and they can check it with the battery label. It turns out that my battery was still under warranty and the gave me a prorated price to get a new battery. Thank again for keeping your warranty promise.”
“Located in the Monrovia landing shopping center so there is ample parking, O'Reilly offers a free veri scan service which provides you the ability to scan your engine and find out why your check engine light is on, it's a large auto parts store with a wide array of parts and accessories for all your automotive needs. Staff is friendly and helpful.”
“Brought in my dead battery from my Dodge Avenger on December 1, they charged it up, checked out and had it ready when I came by to pickup today December 5. All covered under warranty. Kevin even brought it out to my van for me...wow service.
Thank you
Mr. C. Hernandez”
“Called O'REILLY'S in San Gabriel and spoke with Trong. After calling the other guys and was informed that I would have to go to the junk yard or go to the Dealer to purchase the pigtail connector for the V-Tech and. or get it used from a Private party. NON- SENSE!! Trong The Man not only did he order it on the spot....I didn't have to stop was I was doing and run over there to pay for it. He just told me to come in and get it at 5 pm
Now that's customer service with a capital A". Came home, cut, spliced, dice, reconnected the 2 wires that were sticking out of the wire harness.
And that was all oShe Wrote. No more check engine light that read, p1259.”
“Jaime helped us out. Made sure we purchased the correct parts, walked us through the install that he felt we could do, and referred us to a local mobile mechanic just in case. Thank you for all of your help and support!”
7:30AM - 9PM
801 E Rte 66, Glendora
Battery Stores
“I would love to say thank you thank you thank you to the young man who helped take a look at my car when my engine light came on and he used the OD reader thingy and also check my oil.... I did not have any cash on me to give him a tip and I felt so bad when I was driving off......if I'm ever that way again I definitely will bring him something...... what a nice young man.....he just seemed happy to be a help no matter what......... They are lucky to have him as an employee as he really truly cares......I go to O'Reilly's often for car items and this one will always be a good memory..... Route 66 and a nice helpful person on the road.Again thanks.”
“The customer service person in the store was so helpful, although they didn’t have the part I needed he helped me track down how I could get it on time and offered me options thank you so much, your customer service is on point.”
7:30AM - 10PM
1037 N Grand Ave, Covina
Battery Stores
“Customer service was excellent went their to buy all my car needs...thank you to marlinna&Lydia...answered all my questions and was very patient with me even tho I took long and asked alot of questions lol.. very understanding to both of them...???? Merry Xmas...O'Reilly Auto Parts...”
“I’m from North Carolina and own a shop with a commercial account here. While visiting I helped my uncle with his truck that’s been broke for months and called here. Michael was very friendly and had the part pulled when we got there! Kennya was also friendly while in there and ready to help before we found Michael. Thanks”
7:30AM - 10PM
8720 Whittier Blvd, Pico Rivera
Battery Stores
“I purchased a battery in Aug and had to unfortunately have it replaced in Nov… The staff at the Pico Rivera store made this an easy transaction. Plus, once my battery was switched, they even offered to check and make sure the battery, alternator and starter we all working smoothly. So thankful for them taking their time.”
“The gentleman at the front was very helpful, gave me multiple options for batteries, ended up getting the new vs the refurb battery, quick and easy, thanks for all your help!”
“Excelente servicio me atendieron 2 chicos los dos fueron muy amables contestaron todas mis preguntas. Estaba preocupada porque no sabia como cambiar las luces de mi carro y uno de ellos se ofreció ayudarme y le doy gracias porque nos brinden este servicio especialmente porque era domingo y muchos mecánicos están cerrados. Definitiva mente volveré y También me inscribieron para un programa de puntos! Muchas gracias chicos!”
“Went by to grab some windshield wipers and the two ladies that were there helped us find the sizes we needed and put them on. The service was great. Very friendly and provided A+ customer service. My daughter and I appreciate you both. Thank you! 10 stars ⭐️”
“Excellent service, fast attention and I consider it quite professional, now I think that not all stores have qualified personnel, or with extensive experience, I say this because on one occasion when I was in a store the person did not tie or untie, perhaps he was new and did not have a lot of experience”
7:30AM - 10PM
4792 Peck Rd, El Monte
Battery Stores
“I went to O'Reilly in El Monte. I just left there.I want to thank KURT for his time and being very helpful to my questions and was very on top of his skills. I give him a 10 ? if there was one! Thank you so much Kurt.”
7:30AM - 10PM
15840 Gale Ave, Hacienda Heights
Battery Stores
“The employees here are well trained and I came in with a dead battery and had to replace it wasn't the best day for me but these guys made my day much better!! I will def be trying to come here when I need parts or anything got a 2 yr work the battery too”
“It's a good store there's one person there A gentleman by the name of steven who had a really good attitude and was very helpful He helped me a lot on saving money On a part I thought I needed for my vehicle he was able to assist me and showed That I was not going to need an expensive part to fix my problem”
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“Let's face it. Any time you have to go to the auto parts store, you know what's coming $$$. This Orielly's has friendly, helpful staff, so I keep coming back.”