“My experience with WSS has been one the best I've ever had in my life. The staff, while few, are very knowledgeable and personable; they make you feel valued. If they don't have something, they'll offer to order it for you. If you need welding work done, they'll either do it in shop, refer you to someone they trust or even teach you how to do it yourself! I'm so happy that WSS is part of my community.”
“Im sure if Banning and Beaumont had decent roadways I'd give this place 5 stars. Nothing wrong with this harbor freight but the drive through town whether on the freeway or surface roads outright sucks. Just wanna point that out but HF is doing a bang up job.”
“Very helpful. I went in not knowing what battery my key fob needed & they took the time to take my key apart & replace the battery for me. Also has snacks.”
“From time-to-time one might have the good fortune to be the benefactor of customer service that eclipses all previous merchant/customer interactions. Yesterday, I had such an experience at the Beaumont Home Center on 6th Street here in Beaumont. My search was for a simple nut threaded with “compression threads”, except the thread requirement was that they be through-and-through. The nut was to be for securing a faucet to a kitchen countertop. Alas, such a nut is only available as a component of a kitchen faucet kit. That was the costly problem-solution, buy a complete faucet kit, until Mary of Beaumont Home Center asked me the question “ are you finding everything?” As if with magic powers manifested in Mary’s nimble fingers a very adequate solution emerged into fruition. Within ten minutes a four dollar remedy was ready to take home. Really good job Mary!”
“I needed a very small part unfortunately I don't think they make it. The employee was very helpful and friendly and was quickly helping me. He answered all my questions and was very professional.”
“First time ever where we had an awesome experience with the paint department at Home Depot (Beaumont). Jonathan was so helpful and gave us everything we needed for our paint project without us asking.”
“Want to give a shout out to worker Leslie in gardening. This message is for his manager Steve ( If I remember his name correctly) He helped my father load 30 HEAVY bags of mulch. My father has 2 knee replacements and a fused spine. He still kicks butt, but Leslie made all the difference. Hats off to you Sir!!”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.