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“Came in for a phone replacement and was immediately helped by a gentleman named Armando. I'm not very tech savvy so I was very relieved when he took care of all the technical things that had to get done. Not only do I appreciate his kindness and patience but also him going out of his way. Again thank you Armando I will definitely be coming in and making this metro store my main store.”
“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”
“I want to start by saying thank you to Natalie the employee who help me at this location. She was so helpful when I got my phone in September and help me with my screen protector today. Everyone at the store is always been very kind and helpful. I've had a very different experience at the other T-Mobiles in the area. This is the best store, come here 1st before other locations.”
“I had the best experience ever at this location and it’s all thanks to Brando!! He was very helpful and has amazing customer service skills. I would definitely recommend coming to this location and asking for Brando.”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“I have always had great customer service at this T-Mobile branch. Christina, even though it was busy in the store acknowledged me as soon as I walked in and not only communicated with me that she'll be right with me, she also made me as a customer feel welcomed. She is knowledgeable and resolved my issue quickly with a positive outcome.
Thank so so much for your professionalism Christina !”
“Love this specific store. They have the cutest merchandise and if you’re a loyal customer they take care of you (if you know you know). Karen and her staff are sweethearts and knowledgeable (which means fast service).”
“This was hands down the BEST experience I’ve ever had at a phone store and I don’t say that lightly. The service here is absolutely top tier. Gio, the manager, went above and beyond in every way possible. He didn’t just answer my questions, he broke everything down clearly, gave me his honest opinion on the device I was considering, and made sure I truly understood my options.
What really stood out is that he wasn’t trying to sell me anything. His priority was genuinely helping me and my family get the absolute most value out of our plan. He strategized with me, showed me ways to maximize benefits, and made sure we walked out with the best setup possible, brand new devices and all, without feeling pressured for a second.
It’s rare to find someone who actually cares more about the customer than the commission, but that’s exactly the vibe Gio gives off. I normally don’t take the time to leave reviews, but exceptional service deserves recognition. If you’re coming to this location, ask for Gio. You won’t regret it.”
“Shout out to Alexis at this store! So helpful! I ran into a lot of issues trying to return a device for a few weeks, tried 3-4 different stores. Alexis MVPed it over the line. Thanks!!!”
“I was a metro customer and they swapped me to T Mobile. Once I paid for the device metro refused to help me transfer my data. That's when I met Elvis at T mobile. Even though I didn't buy anything from him, he was happy to help me and answer all my questions. Thank you so much Elvis, you are amazing. Guys look for elvis if your looking to get new services with T Mobile”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“Shout out to Gustavo, who helped me switch everything back over from AT&T after I figured out they ripped me off. He was patient and at no point made me feel like an inconvenience. I love T-Mobile’s customer service and will never leave them again after the terrible service from AT&T.”
“This is the closest store to my job. I’ve had nothing but great experiences at this T-Mobile location. The staff here are always welcoming, patient, and take the time to explain things clearly without rushing. I really appreciate how transparent they are with pricing, no hidden surprises, just straightforward plans . Anytime I’ve needed help with my phone or account, they’ve gone above and beyond to make sure I leave confident and satisfied. It’s rare to find this level of reliability and honesty in customer service, and that’s why I’ll continue coming back to this store. Highly recommend if you’re looking for a T-Mobile in this area.”
“I arrived at the Paramount location stressed and ready to buy another phone....Brian helped me out got my phone working again.....this location is always clean....the entire staff is friendly and professional and are ALWAYS willing to help. Happy New Year to these amazing superstars!!! You guys rock and I will always be a loyal customer! Thanks again Paramount Town Center store!!!”
“I couldn't be more impressed with the incredible service and prompt support provided by Psychz Networks. From the moment we signed up, their team has consistently exceeded our expectations with their professionalism and efficiency.
Their server hosting solutions are top-notch, ensuring our servers and applications run smoothly and without interruption. Whenever we've encountered an issue or needed assistance, their support team has been there in a flash, providing quick resolutions with a friendly and knowledgeable demeanor.
It's rare to find a company that truly goes above and beyond for their customers, but Psychz Networks does just that. We highly recommend their services to anyone in need of reliable and responsive IT server hosting. You won't be disappointed!”
“Thank Jesus for the help. I needed to return two 5G devices and was supposed to call T-Mobile to process the return, but it had been many years and I no longer remembered the account number I used when I opened the 5G service. Jesus was very kind and helped me resolve the issue.
I like this T-Mobile store. About a month ago, I also came here to return another item, and another staff member helped me print a shipping label.
God bless.”
“Don Pierson and Robert are both great professionals! They faced a difficult installation, yet did a great job! Tierzero Business Internet speed is really, really fast!!!”
“I love my Colocation America! Their service is amazing - I recently installed the system and it went wonky on me. Konner Rojas came out, changed out some of the equipment and made sure that all the computers and devices were running fabulously fast!”
“Had an amazing experience here with Aldo and the other associates. They helped me switch over some lines and gave me an amazing deal. They were very patient and friendly with us and our issues. This is the best phone retail store I've ever been to. We switched from ATT to T-MOBILE and I am so much happier at the reception and cell service I am receiving. Top notch employees and service.”
“The staff here is wonderful and will help you as much as they can, and if they can't, they will figure it out for you, instead of making you figure it out. Today specifically, I talked to Rose, who was so sweet and sympathetic to my being ripped off by AT&T. I have always appreciated T-Mobiles customer service and today was no exception.”
“Shirley and Nicole are the best! They have helped me out when I was having issues with my internet! I can’t thank them enough they went above and beyond for me, and I really appreciate it. I highly recommend this company!”
“Excellent service with the worker, friendly, sociable and attentive.
Compared to the previous ones who provided us with the service, he was the only one who gave us the help we needed.”
“I switched from Comcast and couldn't be happier. XO Communications worked with my building to plan the install and once installed, the gigabit fiber is awesome. My interactions with customer service were great and the installers Larry Moore and Wayne Tzeng were super friendly and really know there stuff. I wish they could have stayed longer to talk but they already spent several hours getting the building ready. Wayne, hope you had a great trip to Japan! Highly recommend XO Communications!”
“Came in here and I was greeted by some really nice young lady. She helped me out with some problems I was having and helped me out getting another phone at a really good price. :)”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
10:00 AM - 8:00 PM
5252 Lakewood Blvd, Lakewood
Internet Service Providers
“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
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“I moved out of my apartment suddenly and had to cancel my account. I walked in the store and was helped by a very friendly representative. I was able to turn in all the equipment and the process was easy and only took a few minutes. Excellent service.”