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“Zach was the absolute best! He went more than above and beyond to help us. I will definitely recommend this specific location to people because of his excellent customer service 🙏”
“I was having texting issues for a couple of weeks..missed important info..went in store near me & a young man named George helped me..very quiet and polite was able to fix my issue in only 15 minutes..Thank you so much..I appreciate he did not charge me only asked for a good review which he really deserves”
“Jordan was very helpful and knows what he was doing. Takes his time to explain and guide you with your cell phone. will return because extremely helpful. thank you Jordan”
“These people are Great. They listen to your Problems regarding your Cell phone and help You with the Solution to ur problem with prompt and in a courteous Manner. Thanks you guys”
“Customer service is the best here.. Representatives are always patient and ready to help!! Thank you Sean for taking great care of me and my hubby. 10\\10 service!”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“Shout out to Alexis at this store! So helpful! I ran into a lot of issues trying to return a device for a few weeks, tried 3-4 different stores. Alexis MVPed it over the line. Thanks!!!”
“I was a metro customer and they swapped me to T Mobile. Once I paid for the device metro refused to help me transfer my data. That's when I met Elvis at T mobile. Even though I didn't buy anything from him, he was happy to help me and answer all my questions. Thank you so much Elvis, you are amazing. Guys look for elvis if your looking to get new services with T Mobile”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“Really did their best to help me.. Leo is very knowledgeable and patient.. had to redo the phone transfer more than once as my old iPhone had problem connecting to the WiFi.. finally I have a working phone”
“Shout out to Gustavo, who helped me switch everything back over from AT&T after I figured out they ripped me off. He was patient and at no point made me feel like an inconvenience. I love T-Mobile’s customer service and will never leave them again after the terrible service from AT&T.”
“I arrived at the Paramount location stressed and ready to buy another phone....Brian helped me out got my phone working again.....this location is always clean....the entire staff is friendly and professional and are ALWAYS willing to help. Happy New Year to these amazing superstars!!! You guys rock and I will always be a loyal customer! Thanks again Paramount Town Center store!!!”
“Thank Jesus for the help. I needed to return two 5G devices and was supposed to call T-Mobile to process the return, but it had been many years and I no longer remembered the account number I used when I opened the 5G service. Jesus was very kind and helped me resolve the issue.
I like this T-Mobile store. About a month ago, I also came here to return another item, and another staff member helped me print a shipping label.
God bless.”
“The staff here is wonderful and will help you as much as they can, and if they can't, they will figure it out for you, instead of making you figure it out. Today specifically, I talked to Rose, who was so sweet and sympathetic to my being ripped off by AT&T. I have always appreciated T-Mobiles customer service and today was no exception.”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“I have security cameras in both my home and rental properties, and the systems from SuperMatrix Communications Corp are incredibly easy to use and have exceeded my expectations. Robin was fantastic to work with—his knowledge and communication made the entire experience seamless. I truly appreciate the support and expertise. I would definitely recommend SuperMatrix to anyone looking for a reliable and user-friendly solution!”
“I bought a new phone at the Buenapark branch during a promotional event, but a thief stole my entire bag, so I lost the phone. I went back to the Buenapark store because of the lost phone, and I was grateful for the exceptional kindness shown to me as a customer by an employee named Darren Kim. He was the friendliest employee in the store, and his outstanding skills and competence made me want to visit again and serve many others. All the other employees were unfriendly, but only Darren Kim was the most outstanding, kind, and made me want to return, so I wanted to give Darren Kim a lot of support.”
“The prices are not so good, they always charge for activation. It is better to buy online and activate it yourself. It is cheaper. The store is only to see the models.”
“Rudy had great customer service, he made sure everything worked properly, worked all day fixing the dish in 2 properties, was professional, kind, and explained everything. Honest and easy to work with.”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
10:00 AM - 7:00 PM
5252 Lakewood Blvd, Lakewood
Internet Service Providers
“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
“Today I traded in for a new phone here.The staff member Tony patently assaulted us since I had forgotten my password he helped me over and over again without any impatience I’m very grateful to him.”
“Came in for the first time to this location, and I had pleasant experience. Adrian welcomed us to the store and quickly helped me out with my new phone upgrade. I surely recommend this T-Mobile location vs all others around the area. Will come back again for any phones needs.”
“i went in there because my phone was at 1% and didn't want to risk taking the wrong route home and ending up at a hotel. But the manager and the entire staff welcomed me in and sat me down. i told them that i needed to charge my phone and my situation. they were more than happy to charge it for me and also answer questions about a new phone i am interested in. This was by faar the best service i have ever got. every person in there was awsome Patient and assertive. i am so sorry i forgot your names, i will always remember you. thank you. By far the best T-Mobile store.”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“Store has improved. Staff is friendly but it would be more professional if customers that walk in get acknowledged with a simple "welcome, we'll be right with you".”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Thank you for the amazing experience. Paul was very knowledgeable and helpful. He went above and beyond to give me the best deal. I would definitely recommend this store.”
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“My husband and I had such a great experience. David was so helpful and truly such a great guy. Made us feel like a friend that's helping us out. Will definitely be coming back again.”