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“Zach was the absolute best! He went more than above and beyond to help us. I will definitely recommend this specific location to people because of his excellent customer service 🙏”
“I was having texting issues for a couple of weeks..missed important info..went in store near me & a young man named George helped me..very quiet and polite was able to fix my issue in only 15 minutes..Thank you so much..I appreciate he did not charge me only asked for a good review which he really deserves”
“Jordan was very helpful and knows what he was doing. Takes his time to explain and guide you with your cell phone. will return because extremely helpful. thank you Jordan”
“These people are Great. They listen to your Problems regarding your Cell phone and help You with the Solution to ur problem with prompt and in a courteous Manner. Thanks you guys”
“Customer service is the best here.. Representatives are always patient and ready to help!! Thank you Sean for taking great care of me and my hubby. 10\\10 service!”
“Very good patience to help someone who has no idea about the new technology that exists, thank you for helping me have an iPhone and explaining the basics of it to me, thank you”
“Shout out to Alexis at this store! So helpful! I ran into a lot of issues trying to return a device for a few weeks, tried 3-4 different stores. Alexis MVPed it over the line. Thanks!!!”
“I was a metro customer and they swapped me to T Mobile. Once I paid for the device metro refused to help me transfer my data. That's when I met Elvis at T mobile. Even though I didn't buy anything from him, he was happy to help me and answer all my questions. Thank you so much Elvis, you are amazing. Guys look for elvis if your looking to get new services with T Mobile”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“I was hesitant in my decision when I initially walked into the store. Bethel greeted me as she walked towards me and asked how might she be able to help. After a while she helped make the best choice for me walking out of the store with my purchase. In all, a smooth transaction.”
“Shout out to Gustavo, who helped me switch everything back over from AT&T after I figured out they ripped me off. He was patient and at no point made me feel like an inconvenience. I love T-Mobile’s customer service and will never leave them again after the terrible service from AT&T.”
“I arrived at the Paramount location stressed and ready to buy another phone....Brian helped me out got my phone working again.....this location is always clean....the entire staff is friendly and professional and are ALWAYS willing to help. Happy New Year to these amazing superstars!!! You guys rock and I will always be a loyal customer! Thanks again Paramount Town Center store!!!”
“Thank Jesus for the help. I needed to return two 5G devices and was supposed to call T-Mobile to process the return, but it had been many years and I no longer remembered the account number I used when I opened the 5G service. Jesus was very kind and helped me resolve the issue.
I like this T-Mobile store. About a month ago, I also came here to return another item, and another staff member helped me print a shipping label.
God bless.”
“I went there to inquire about a Korean employee, and the employee I met at my turn was an Asian named John. However, they took interest in my problems and solved them well. He was an honest and very fair person.”
“The staff here is wonderful and will help you as much as they can, and if they can't, they will figure it out for you, instead of making you figure it out. Today specifically, I talked to Rose, who was so sweet and sympathetic to my being ripped off by AT&T. I have always appreciated T-Mobiles customer service and today was no exception.”
“Had an amazing experience here with Aldo and the other associates. They helped me switch over some lines and gave me an amazing deal. They were very patient and friendly with us and our issues. This is the best phone retail store I've ever been to. We switched from ATT to T-MOBILE and I am so much happier at the reception and cell service I am receiving. Top notch employees and service.”
“I have security cameras in both my home and rental properties, and the systems from SuperMatrix Communications Corp are incredibly easy to use and have exceeded my expectations. Robin was fantastic to work with—his knowledge and communication made the entire experience seamless. I truly appreciate the support and expertise. I would definitely recommend SuperMatrix to anyone looking for a reliable and user-friendly solution!”
“The prices are not so good, they always charge for activation. It is better to buy online and activate it yourself. It is cheaper. The store is only to see the models.”
“Rudy had great customer service, he made sure everything worked properly, worked all day fixing the dish in 2 properties, was professional, kind, and explained everything. Honest and easy to work with.”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
“Best customer service ever at this location. We've had some of the worst customer service at other Boost locations, but Miguel Ángel at this location goes out of his way to help and with the best attitude.”
10:00 AM - 7:00 PM
5252 Lakewood Blvd, Lakewood
Internet Service Providers
“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
“Today I traded in for a new phone here.The staff member Tony patently assaulted us since I had forgotten my password he helped me over and over again without any impatience I’m very grateful to him.”
“Love Thai store so much. Ilian was an amazing help to me. Every time I come she resolves all my issues and she’s informative and will go above and beyond for you. Don’t go to any other store. This T-Mobile is great!”
“This was one of the most positive experiences I've ever had at a T-Mobile in all of the 12 years I've been a customer. I upgraded and was assisted by Geo who helped me navigate with my old phone that had touch screen issues. Saying above and beyond sounds cliche, but that's exactly what he did. I was extremely happy with the phone and the customer experience. These upgrades take time but my wait was pleasant.”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Store has improved. Staff is friendly but it would be more professional if customers that walk in get acknowledged with a simple "welcome, we'll be right with you".”
“Great experience, ask for Luz and she will definitely help you in the best way that she can. She’s definitely been very helpful to me and made my experience easy & smooth! She’s the best.”
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“I’ve had such a great experience at TMobile in Pico Rivera that I have to post about my experience. I randomly walked in to switch providers and was helped by Jose Blanco. Genuinely nice guy and very patient in answering any and all questions we had. The deal was made but it was closing time so there were still many open items and things to clarify. Since that day we’ve called for Jose and he called back when he became available, and we went in for a few follow up visits and we specifically asked for Jose as he knew what we were trying to accomplish with our new plan. Each time, he welcomed us and continued to be friendly and patient as we required a lot of help getting set up, this was mainly due to us not being fully ready up front for the transition. We are now set up with all the details thanks to Jose. Also, I can confirm that TMobile maybe has the best coverage I’ve experienced in the Los Angeles area. Job well done, happy so far with TMobile and a lot of the sentiment has to do with our experience with Jose. Thanks man!”