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“It is usually uncommon to find great customer service these days. I must say that the young man DJ brings superior customer service to a new all time high. Above and beyond would be an understatement for him. I’ve never seen 1 person work so efficiently to ensure customers have pleasant, professional experience.”
“It is so difficult to find neighborly, friendly customer service from anyone, much less large corporations. But the gentleman named Jesse at the Avis/Budget location in Midway City makes pickup and dropoff a pleasure. We rent a car for most of our road trips and we always enjoy seeing him.”
“From beginning to end it was super easy to book, pick up, and return the automobile.
The facility was clean and the process was straight forward.
Priscilla was extremely knowledgeable and helpful.”
“Great experience dealing with the team at Diamond Touch Body Shop. From the start the communication was clear and professional. They kept me updated all throughout the process. Stress-free experience and car is brand new again. Highly recommend for reliable and trustworthy body work!”
9AM - 6PM
12541 Rosecrans Ave, Norwalk
Car Rental
“5-Star Review for Budget Rent A Car
I had an amazing experience purchasing my car from Budget Rent A Car! From the moment I walked in, the staff was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle.
The sales team took the time to understand my needs and budget, never pressuring me into a decision. They provided clear and honest information about the cars I was considering, and I truly appreciated their transparency. The entire process—from test driving to financing—was smooth, efficient, and stress-free.
A special shoutout to Joe Frometa and David Gallardo for going above and beyond to make sure I was comfortable with my purchase. They answered all my questions, explained the financing options in detail, and even followed up after the sale to ensure I was happy with my car.
I highly recommend Budget Rent A Car to anyone looking for a reliable and trustworthy dealership. Their excellent customer service, great selection of vehicles, and fair pricing make them stand out. I couldn’t be happier with my new car!
⭐⭐⭐⭐⭐”
“I made my reservation through a third party and had my confirmation, but it was not in the Alamo system. In previous cases where this has happened with other companies they did not honor the reservation/confirmation and forced me to pay the last-minute rack rate for the car. My rep, Imtiaz Khan, honored my reservation and even found a vehicle for a slightly lower price. He was super helpful and friendly! What a great customer service experience.”
“Amazing customer service. The employees at this branch are friendly and highly professional. They will accommodate your needs and make sure you are well taken care of.”
“Not like LAX but a nice local local rental office. I'm renting a car again today from The Long Beach office. The staff is very friendly and it's a little closer than LAX. Both the manager and staff are very customer service orientated. Again the cars are excellent.”
“The service of Enterprise Car Rental far surpasses their competitors. They do cost more but it is worth it for the quality vehicles and the personalized service. I used a different company recently on a trip and it was a disaster. A national brand that rented a car to me with two nails in one of the tires and when I called Hertz (who also own Dollar and Thrifty) roadside assistance, they told me I should go put a tire on the car because if I bring it back with the nails in it, they would bill me for it. Stay with Enterprise. You are paying for piece of mind.”
“Very happy with the front-end repair and paint job, they made my car look brand new after an accident. Johnny promised I’d have my car back in two weeks or less, and he delivered. Communication throughout the process was fast, clear, and trustworthy. Highly recommend.”
“Working with Enterprise is easy and efficient, you have pleasant employees that seem to enjoy their jobs. It was truly an enjoyable (pun intended) turn-key experience and the vehicle was fun to drive with all the new tech.”
“I love this enterprise location, it is very convenient being open on Sundays. I went and received exceptional customer service. Eric is fantastic he is very professional with a wonderful personality.”
“Everyone of Enterpise's staff in Hawaiian Garden, CA was enormously helpful.
From recommending Crash Champions who were just amazing, as my initial shop I couldn't see until November 11th, to followup, the registration process, rental estimating. explaining details of the rental, & driving me home after returning the rental - made the whole process easier & I felt well taken care of! Will definitely recommend Enterprise. Oh & their pricing was extremely fair while my car was being repaired!”
“They were great. They picked me up from the body shop they gave me the same kind of car that I had which was a four-wheel drive SUV, And then they drove me home and gave me a refund for some of my money so what more could I ask for. Made it very seamless and painless which was nice considering that my car was a total loss. One thing I didn't have to stress about was the rental car”
“The ladies that work here make my experience pleasant and stress free everytime. For the amount of people that come and go through here it's impressive how fast these ladies can move and answer calls all while having a good professional attitude and I know I used to do customer service it is work dealing with a lot of customers while having a professional attitude and being able to multi-task ,keeping everything organized, or having to rearrange everything because of a customer. I will continue to come here.”
“I had a wonderful time renting their 2025 Nissan Sentra. I didn't think I would like driving a sedan after driving an SUV all these years, but I did! Highly recommend!”
“My overall experience with enterprise and Carson was exceptional. Customer service was a one they were fast and efficient and accommodatable and help me make wise choice.”
“We love everything from the beginning. The representative was very friendly, kind and respectful. She really made us feel at peace. The atmosphere was great, clean ?. For being our fist time renting a vehicle the representative made it as smooth as possible. In conclusion we love the service, the customer care, friendly service. Very satisfied. Will refer ? % to friends and family.”
“AMAZING. Their reservation line never communicated to the location that they needed to pick us up since we were down the street. When they weren’t arriving two hours later, I called the location and it turns out it was a mistake from the reservation line but the nice gentleman. There were quick to respond and said they would send someone out as soon as possible. They came pretty quickly and saved the day, I would give them seven stars.”
“Had such a good experience working with Imtiaz. Was easy to work with, explained everything thoroughly and got me in and out of there quickly. Highly recommend this location and this employee.”
“Fast in-person service for car rentals. Online reservations is also fast & simple, only a few questions & it's done. Dealing with every agent in person & in returning the vehicle is also fast, & they are very courteous & professional. The cars are always clean, usually washed early that morning.”
“The service here is great. Jesse is the man you want to see about getting your rental car. Very professional and friendly and knowledgeable. He gives you all the necessary info you'll need to know ahead of time such as their toll road policy. Nice to know before hand. I rented from other agency's and this was the first place to advise me of how it works with billing. I would definitely recommend budget and Jesse.”
“I always rent from Avis and this location is very convenient for me. Tony is a very good person to work with, he knows his customers and provides excellent customer experience. Thanks Tony”
“I went to this place when I was visiting my mother, didn’t have a car at the time and found out about this place, the prices are sooo reasonable, the car is clean, tidy, And everything was amazing down to the customer support”
“The process of renting and returning the car was very easy. Everyone was great that I spoke with. I had the rental due to my car being in the shop after a collision. When my car was ready, I was able to leave the car at the repair shop and Enterprise picked it up from there. A great experience.”
“I've rented cars a few times at this location but recently I rented a car at LAX when their computer was down and I returned the vehicle at Long Beach Blvd location and the process was smooth and easy.
The gentleman at the front desk when I returned my car was so helpful and provided great and quick service.
Stella is always helpful and amazingly fast whenever I rent at this location. I've seen some really rude entitled customers treat her and her staff horribly. Customer service is the hardest job! Thank you.”
“Mr.Luis and Mr.Edu are very polite and experienced in their work. I will come back to rent a car here. Wish your company's business always has many customers.
Mykim L”
“Excellent service very clean car and John was professional and provided excellent service and made the process easy, kudos for going above and beyond to help me.”
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“I had an amazing experience with Adrenaline Rush renting the Polaris Slingshot! The staff was super helpful and made sure I felt completely confident with the vehicle and equipment before heading out on our adventure. I went with a pretty sizable group, and from start to finish the experience was a solid 10/10.
Driving the Slingshot was an absolute blast—I’d definitely do it again! A big shoutout and thank you to Andrew for being so great and making the whole process easy and fun. Highly recommend!”