“I came in the store today to get some info on an iPad and all the fixings to come with it. Paul was so kind and patient, he answered everything I need to know. He definitely went above and beyond. And not to mention it was busy, he was quick but didn't make me feel rushed or anything. I will make sure to come back when I purchase so he gets all the sales credit! All the staff here at this location are truly the best. I've been to other locations or have called & they are garbage. Definitely not trained the same! Keep up the great work guys!”
“This was hands down the BEST experience I’ve ever had at a phone store and I don’t say that lightly. The service here is absolutely top tier. Gio, the manager, went above and beyond in every way possible. He didn’t just answer my questions, he broke everything down clearly, gave me his honest opinion on the device I was considering, and made sure I truly understood my options.
What really stood out is that he wasn’t trying to sell me anything. His priority was genuinely helping me and my family get the absolute most value out of our plan. He strategized with me, showed me ways to maximize benefits, and made sure we walked out with the best setup possible, brand new devices and all, without feeling pressured for a second.
It’s rare to find someone who actually cares more about the customer than the commission, but that’s exactly the vibe Gio gives off. I normally don’t take the time to leave reviews, but exceptional service deserves recognition. If you’re coming to this location, ask for Gio. You won’t regret it.”
“My phone died and Carlos took the time and care to try and fix the phone. When the phone was a lost cause, Carlos then helped me get the new phone with everything transferred and had me back on track.”
“Wow!! I’m so happy and grateful to spectrum for opening up a store in Huntington Park I had to drive 30 mins away to go to my local spectrum store Erik you are incredible your customer service is perfect I can honestly tell that you love what you are doing if anyone needs service I’ll highly recommend them!”
“I had boost mobile before and I returned to this store where I first opened my account to buy a new cell phone because the girls here are very friendly and know how to do the job very well. I recommend this place”
“Hector Valdovinos-Montero was amazingly patient and knowledgeable. He guided us through the phone purchase process with complete professionalism. My husband and I have absolute confidence in his advice and service!
Since I always post when I have terrible experiences, I wanted to take the time to recognize fantastic service as well!”
“If you want grade A customer service, then you need to go to the T-Mobile store in Stanton off of Beach Blvd. Ivan is FANTASTIC and is thorough. He won't try to bamboozle you into buying things you don't need.”
“I had a fantastic experience with a T-Mobile Expert who went above and beyond to help me reclaim my original phone number from Spectrum. Thanks to the incredible assistance of Michelle L., recommended by her store manager Carlos, my family was rescued from the issues we were facing with Spectrum declaring our phones as "incompatible" with their network. Michelle L., you are truly amazing and I am so grateful for everything you did for my T-Mobile account. Working with you was the best experience ever, as Carlos rightly mentioned, you are his best!”
“I went there to inquire about a Korean employee, and the employee I met at my turn was an Asian named John. However, they took interest in my problems and solved them well. He was an honest and very fair person.”
“This T-Mobile store is in a very busy plaza. Lots of traffic, with cars in and out of the neighboring restaurants. I came here to replace my screen protector on a busy Sunday evening. The employees were welcoming, quickly assisted me with my screen protector replacement. The young man who applied it was very professional and did a great job. Thank you, T-Mobile!”
“My husband and I recently visited the T-Mobile store to get new phones, and we were incredibly impressed by the exceptional service provided by Mason and Annette. Our phones were quite old, requiring special attention for the data transfer, but Mason and Annette worked together seamlessly to handle any issues that arose.
Mason, in particular, was outstanding. His ability to manage multiple customers simultaneously while maintaining efficient and courteous service was remarkable. As a business owner, I recognize the importance of effective management, and Mason's skill in not only handling customers but also inspiring his fellow coworkers to do their best was truly impressive. It was heartwarming and inspiring to witness.
T-Mobile corporate, I hope you realize what a gem you have in Mason and Annette at this store. Their dedication and exceptional service made our experience truly outstanding.”
“I’ve gotten my iPhone screen repaired at this location many times over the years, they always do such a good job and they have it ready in a timely manner. They also have a lot of cute accessories!”
“Walked in i was quickly greeted by Messiah I waited for no more then 5 minutes he was helping another customer finished up and immediately helped me out with the issue I wanted to resolve didn’t even take 10 minutes and I was out thank you
sir for your great customer service”
10:00 AM - 8:00 PM
5252 Lakewood Blvd, Lakewood
Internet Service Providers
“Ingrid, who helped me at the store was extremely professional and helpful. We have been with AT&T for 20 years and had several extra accounts and numbers that we no longer needed and she walked me through the entire procedure. She definitely deserves a promotion.”
“Love Thai store so much. Ilian was an amazing help to me. Every time I come she resolves all my issues and she’s informative and will go above and beyond for you. Don’t go to any other store. This T-Mobile is great!”
“Found Rudy on yelp. Very friendly and honest good work. Showed up as promised and walked out the job. Told him my preferences on camera routining and he nailed it. I would highly recommend him. Thanks again Rudy! Pleasure meeting you.”
“Jessica, Joe and Taylor are so amazing at this location! I prefer coming to this t mobile over any other one in Long Beach. Really great people, I recommend their customer service.”
“This was one of the most positive experiences I've ever had at a T-Mobile in all of the 12 years I've been a customer. I upgraded and was assisted by Geo who helped me navigate with my old phone that had touch screen issues. Saying above and beyond sounds cliche, but that's exactly what he did. I was extremely happy with the phone and the customer experience. These upgrades take time but my wait was pleasant.”
“Really good customer service here
Fernanda was amazing
She helped with transferring everything from my old phone to the new
I will suggest coming here for your cellphone needs”
“Good deals - 25$ unlimited, 2 line deals. They have a good selection of iphone, samsung etc. Evette helped me out, she was very friendly and knowledgable. Store was very clean! Thanks Boost Mobile!”
“I LITERALLY HAVE NOTHING BUT POSITIVE AND KIND WORDS FOR THIS BUSINESS AND THE CASHIER DID LITERALLY EVERYTHING SHE COULD TO HELP ME OUT. SHE DESERVES A RAISE. SHE WELL SPOKEN KIND AND VERY UNDERSTANDING. I WILL DEFINITELY KEEP COMING BACK”
“Great experience, ask for Luz and she will definitely help you in the best way that she can. She’s definitely been very helpful to me and made my experience easy & smooth! She’s the best.”
“I went in to get help with fraud but didn’t get any. I came back after talking with T-mobile and was able to get help thanks to Giovanni. He was respectful and took his time and was thorough with helping me.”
“James was very proffesional and knowledgable with all the questions I had before my purchase. Would highly recommend this store for all your phone needs. Thanks again James!”
“Claudia's exceptional knowledge, unwavering helpfulness, and incredible patience made my recent warranty exchange process a breeze.
From the beginning to the end, Claudia exhibited a deep understanding of the issue at hand and worked diligently to ensure that the exchange process was smooth and seamless for me. Her willingness to go above and beyond to assist me did not go unnoticed and I am truly grateful for her dedication to customer satisfaction.”
“I always come in this store and ask for Bella she is the most helpful person when it comes to my phone thanks for always helping me out and making it easy for me”
“My father's phone was stolen. As such, he lost access to his text messages and email. We went in to activate an old iPhone. Nico provided EXCELLENT customer service. He was able to program and install a physical SIM card to activate the iPhone. This allowed me access to restore his email and reset his passwords. Shout out to Nico for taking the time to listen and provide a solution. My father and I greatly appreciate the customer service.”
“I came here to get a phone for my step daughter and the girl who attended me was really nice and had really good customer service. She helped my husbands phone transfer too. 10/10 recommended coming to this location in Huntington park ⭐️?”
“Jordan was amazing, he helped me sign up for spectrum & got an upgrade for my phone ! He's very friendly & knowledgeable! Stop by and ask for jordan”