Victra, a Verizon Authorized Retailer in Long Beach, CA, offers a friendly and knowledgeable service experience. Customers appreciate the helpful and patient staff, including team members like Misha, Carlos, Sean, and Kris, who are praised for their professionalism and expertise. The store provides a wide range of wireless devices such as phones, tablets, wearable technology, and accessories, along with device protection options. Many reviews mention the staff’s willingness to go above and beyond, including helping with phone setups after hours and advising on plans to save money. Customers highlight the smooth, pressure-free service and the ability to find the perfect plan for their needs, including international options. Overall, the store is recognized for its trustworthy, fun, and profitable approach to connecting customers with the latest technology, making every visit a positive and satisfying experience.
Isaiah and Raymond are the best. Thank you so much
August 2026
Ray was incredibly helpful, professional, and friendly throughout the entire process. Helped me understand what tech matched my needs and how to use it.
August 2026
Carlos was assume great customer service took the time to help me set up my phone and get all my personal information set up correctly. Will definitely recommend to come in and work with him.if there's a wait time it's worth the wait time to work with him.