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8AM - 5PM
1355 Shoreway Rd, Belmont
Electronics
“Staff very knowledgeable and friendly. Able to help out and resolve issues with laptops or desktop computers and repair and text. Very helpful and repairs are done in a timely and quick manner usually within 24 to 48 hours”
“When we planned our major house remodel in 2013, I wasn't just looking for a company to install a home AV & automation system. I was looking for a partnership to be with us long term to support our systems (literally keep the lights on) and to help us with technology upgrades to stay current. I could not be happier with the partnership I've built with the folks at Hermary's, from the sales team, technical support team and the installation team. During our remodel, they worked with us and then closely with our architect and general contractor to ensure plans were integrated and the teams worked together to get the infrastructure installed to support our systems (whole-house audio/video over HDBaseT managed by Control4 along with a highly secure wired and wireless network setup). The system has been working almost 10 years now and I've always had great service, speedy response, and have been through a few technology upgrade cycles that were expertly handled. Everyone I've worked with at Hermary's has been courteous, professional, and are great at communicating the big changes and the break-fix issues all the way through the process. After 10 years of working together, I am confident I found the long-term partnership I was looking for. Thank you Hermary's Team!”
“Kelli reached out to let me know the product I ordered would not be available for several months and offered me a reasonable secondary option. I went with her suggestion and received my order a few days later. Kelli was knowledgeable about the product and made sure it would meet my needs. This is a great company!”
“Great place. Competitive prices, super excellent televisions, friendly and professional staff. Was just looking at new Sony that I purchased there and am amazed at the beautiful and crystal clear picture. It's like the show is in the room with me.DO NOT shop elsewhere as you'd be wasting your time.”
“Absolutely worth to stop by. Great store where you can try out all the VR devices. Special thanks to India for showing us around the store and explaining the devices so nicely.”
“Thomas took so much time to help us improve our back up systems, get us discounts and teach us new tricks since we are so bad with tech. He was incredibly helpful, patient and kind!”
10AM - 7PM
3227 Middlefield Rd, Menlo Park
Electronics
“Thank you Sandra, very kind for your help, I know that you were with your family buying food, but very kind that even though you were not during your work hours but with your family, you still helped me with my problem on my phone, very kind and a good employee, they have cricket because he loves his job even though he is not at work he is still kind and helpful”
“Angel and Fernando were beyond helpful they helped me so much and had amazing customer service the best experience I’ve had at this location definitely will be coming back!”
“I passed my number to cricket, and I am very satisfied because I also got my phone, three-month payment plan, good network and internet, I like it, I recommend it.”
“I wanted to give a HUGE Shout out to Kash K @Sunnyvale store for taking care of me on my new pixel 8! Outstanding customer service And Odalis has been my go to team member for almost 3 years now. Both superb!”
“Sohail is the MAN! Stayed open 20 minutes past closing to help me (and a handful of others) get my phone activated. He was multitasking helping 8 people at once give this man a raise!”
10AM - 7PM
2371 University Ave, East Palo Alto
Electronics
“(Translated by Google) Very happy with the service today I went for a line and the representative Ricki was excellent(Original)muy contento con el servicio hoy fui por una linea y exelente el representante ricki”
“this is the first time i went to this location my phone had given out the person at metroPcs store helped me right away and i got a new phone at a great price she was efficient and ever so helpful made my day having a working cell phone again”
“Maribel is the best here great customer service every time I go in always leave a happy customer every time I need an upgrade or accessories..... thanks maribel you rock !!!!”
“Great service. Fast. Efficient. Friendly. Prompt. Courteous. No heated add on options. No upselling just a utility service. No lines except to pay the bills with cash customers.”
“Best Buy reps always seem to be well informed and know the products. I've even had one volunteer to look for a price match form me.
Now THATS CUSTOMER SERVICE.”
“I'm giving this store a 5-star because of one of their staff, Jaime. I had an issue with my iPhone not knowing if it can be fixed without going to an Apple Store. I got inside and Jaime immediately asked me if I needed help. I told him what's going on and he patiently tinkered with the device. He explained to me what might be the problem. I was getting worried because we were getting nowhere. Then he told me to go to an Apple Store instead. Nevertheless, he tried another "trick" and lo and behold! My phone was unlocked with my passcode. I really appreciated Jaime's patience & knowledge. But most of all, his tenacity in helping a distraught person...me. This T-Mobile store has an asset in Jaime. I went to the same store 2 years ago and the staff were on their phones and didn't even lift their heads until I greeted them. This time, what a huge difference. Jaime is the best! !”
8:30AM - 6:30PM
3585 Haven Ave unit f, Menlo Park
Electronics
“Have had Equiptek work on several pieces of equipment that needed repair over the years and I have come to enjoy when the need arises to go visit Felix. In a world where the answer to most failures is to discard and replace, I love that Felix can diagnose and repair well used units and return them back to service. Very knowledgeable; reasonable and prompt service. cannot recommend more highly!”
“I recently visited the T-Mobile store and had the pleasure of being assisted by Jocelyn. She provided exceptional service and went above and beyond to ensure I had a great experience. Jocelyn was very friendly and helpful, making me feel comfortable and valued as a customer. She was incredibly knowledgeable, answering all my questions with patience and clarity. Jocelyn helped me find the perfect phone and plan that suited my needs and budget. Her friendly and professional demeanor made the entire process smooth and enjoyable. I highly recommend Jocelyn to anyone visiting the T-Mobile store .”
“I love this target, not because its close to me, well yes, thats one reason, but everything is pretty clean and organized. The staff and pharmacy is very helpful, nice, considerate and knowledgable. of the many things that stuck out every time I visit, this one particular interaction with a team member in the pharmacy section, Chris M, i think (apologies if his last initial is incorrect). I was looking for a single box for covid 19 and could not find it as I was looking for a specific one, which was not there. I was also looking for robitussin, which i couldnt find as well. I saw a younger team member that was putting away stock near the pharmacy and things related area and asked him here the robitussin was, then after that i asked him where the covid tests were and showed him a picture of what i was looking for via the target app. it looked like he was trying to say something, but as the same time it looked like he was reading my lips. he gave me pretty strong details on where the robitussin was and with the covid 19 test kit, he scanned the tag and it seems that it was not ready to be stocked, im not sure, but how much he didnt take a second away from helping me find the items i needed and while seemingly reading my lips, I was very impressed with his overall service, personality, work ethic and the interaction of his help. shout out to Chris M. near the pharmacy area for reading my lips and knowing what i needed and where exactly to find them. aside from the particular covid test not readily available, it was not a big deal, I value his service and quick actions and knowledge when I needed it.”
“I had issues with a service I had purchase since October, I had requested help multiple times and no one seemed to really looked really into my problem even calling customer service wasn't helping me. I went today into the store again and Monika helped me out with a big smile and fix the problem I been having for months in less than 10 min. She's super friendly and immediately helps you out.”
“I’ll be so honest. This place is like the hottest hub after Sephora maybe. It’s always long lines and tons of people but I can tell the staff is doing their best with their workload! Just… oof man I wouldn’t stop by here after the first hour of opening”
“This is a good store for people who need high quality stuff and my family loves this store a lot. The clothes are very high quality, but don't last very long. They even have popcorn and slushies inside the Starbucks and the popcorn is so good, but the Starbucks line is a nightmare and the wait time is usually very long. The things are the best and worth the money. The people at Curbside Pickup don't take super long and are very good with their timing. So, what I do recommend is that you do the curbside pickup option if you have so many kids and that would be easier for you.”
“Great place for phone accessories at a good price and if you need to unlocked your phone this is the place to try have a similar issue and had my phone unlocked again”
10AM - 5PM
130 W 25th Ave, San Mateo
Electronics
“I'd like to recommend Fast Repair cell phone repair service. I've been going to the place with all my and family cell phone needs and the service is always of high quality, on time, and as discussed in chat, prior to the appointment. Also the team is responsive in chat with detailed and to the point replies. Thank you Fast Repair”
“Excellent costumer service from Ana and Travis. After a frustrating unfriendly experience from the nearby Verizon store, we came to T mobile and purchased a stand alone plan for an Apple Watch for $20/month no contract (if we had T mobile for our cell it would have been $10/month). They mentioned a lot of people come here for stand alone plan for smart watch (which makes sense since ATT's stand alone plan had very limited data while T mobile was unlimited and Verizon turned out to not even have a stand alone plan).”
“Attended a VR event on Feb. It was fun. The employees are knowledgeable and provided great insights. We created a 3D character at a workshop for kids. Their events are worth to follow and attend.”
“Nice Target location - clean and well stocked. I come here for my optical needs and then will stock up on some supplies while I'm here. It's easy to find what you need, and they have several self-checkout kiosks, which makes it efficient for you to check yourself out, although the normal cash registers are pretty expeditious as well.”
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“I needed a power supply for an old transmitter that I use for my simultaneous interpreting business. The original manufacturer no longer supplies it. The Jameco chat tech helped me find exactly what I needed, and I received it two days. It tested perfectly. Thank you.”