Nike Berkeley is a well-organized store that offers a wide range of Nike products, including many sizes and styles, with helpful and friendly staff. Customers appreciate the security presence and the safe shopping environment. The store features a collection that resembles a Lulu Lemon store, primarily focusing on Nike items, though some wish for more variety, especially in Nike SB and urban streetwear. Shopping experiences are smooth, with attentive staff assisting customers with sizing, exchanges, and special needs. However, the store is often locked up, requiring staff assistance to try on items, and cell phone reception can be poor, though free Wi-Fi is available for scanning Nike IDs. Customers have noted positive service, like quick exchanges and assistance from staff members, making shopping enjoyable. Overall, Nike Berkeley provides a safe, helpful, and convenient shopping environment with a good selection of Nike products, though some improvements in store layout and product variety are desired.
I ordered something online and wanted to exchange to a different size. Adrian was super helpful and took care of me quickly and smoothly. Great service!
March 2025
First time here. Had to do a return. In and out. No waiting. Great customer service!
July 2024
I went there the other day to return something i bought online and they were very helpful and friendly. The selection is great at a not so great value but that's what price is. :)
