The UPS Store #2998 in Berkeley is a friendly and helpful local business that provides a range of services including expert packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, and faxing. Customers appreciate the staff’s kindness and willingness to go above and beyond to assist with their needs. Many reviews highlight the helpfulness of team members, especially one named John who took extra care to ensure customers felt supported. The store is often seen as a bright spot in customers' days, with quick and efficient service for mailing items, clothing returns, and shipping packages. Customers also value the store’s reliable customer service, especially when handling returns for companies like Amazon and AT&T, with no issues or charges. Compared to other stores, this location is praised for its professionalism and positive attitude, even in challenging situations like returns for Nike. Overall, The UPS Store in Berkeley is a trusted, helpful place for shipping, mailing, and printing needs.
The UPS Staff helped me with my situation and got me out of bed there with plenty of time to spare. They were courtesies and helpful.
November 2025
the two guys working the shift on 11/18 6pm were awesome. even though i came 15 minutes before closing they helped me and were speedy with it as well.
October 2025
I blinked and it was all taken care of! Luke gave a friendly greeting and Jeff handled the return packaging like a pro: swiftly took measurements and adjusted my printouts so they could scan properly. Thank you so much!
