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“Bashar Salim is an absolute professional! His custom serve is on point! He brings value to every customer that walks in the door at Riverside Avenue. All the members at this branch are lucky to have Bashar at their fingertip! THANK YOU for your outstanding customer service!”
“Altura has helped me position myself for success as I have gotten more serious about proving myself and my career altura has found ways to make sure I had the means. Abraham has been relentless in helping me get my first car get funding for school and licensing fees as well as any refi I wouldn't recommend putting your money and trust anywhere else”
“I have been banking with Alta Vista Credit Union and became a member in 2009. I have to say that from the get-go- I was treated very well. I have enjoyed a great relationship at both the Rialto and the Redlands branches. There was only one employee that was a bit stiff and brisk in her demeanor- but she didn't last long- and - for the most part- every single teller has taken time with me- even with the most simple transactions. I have had great help with getting things notarized - again- kind and accomodating. On a couple occasions I couldn't reconcile my account and they helped me figure out my error. One employee really didn't have the time to help me and made a suggestions, which I applied and my error was discovered. She had spent more than an hour helping me though- I can't complain about that. I have had a stop payment -simply because my mail was stolen with a ck attached. They were kind enough to waive the fee- Such a kindness! In the beginning, I took on an auto loan- to which I never had a single problem with the account and paid it off in 4 years. I borrowed money a few years ago and again- there wasn't any difficulty in getting the money. I have and will continue to Praise this Credit Union and recommend it to others. I have two friends who opened accounts as a result and they are happy with their experiences. I am sadly moving soon and there won't be an Alta Vista - where I am going. I have to say that I will be very sad to not have them to rely upon. My review is better than great- It is just beyond words. To have a bank in which you can trust and feel confident in how they handle my money is just huge. Thank you Alta Vista for all the years of service to me.”
“Dolores in loan department is always a very pleasant officer to work with. I enjoy her professional attitude toward her customers. Thank you Dolores. I also would like the thank Madison for her professional advise on my loans with the credit union, she is very polite and listens to the customer without an argument, I had an issue with the Elmonte branch Mary to whom wanted to correct me as a customer it's not professional to not listen to a customer whom puts their money into the credit union. The new Costa Mesa branch has been the light of my life in the interest of the Customer since they opened that branch Thank you Costa Mesa for your extended courtesy and aide to my business matter and to my family.”
“I love the service here. I rarely wait and never longer than a minute. They know my name and are efficient and friendly. They are great resource especially for problem solving too!!!”
“Thinkwise Credit Union Rialto Branch was extremely helpful and courteous.They helped us with multiple issues iin a professional and caring manner.Shoutout to Emma and Staff.”
“I had to re open my account after it was closed for being over-drafted for a while. I went in and sat down with Alexandra who was quite lovely, and she was able to re open my account and get me settled with all of my banking needs.”
“Everytime I go they always respectfully greet me quickly. I always can get in and out quickly the only time not quick is before a holiday or after need more tellers at those times…”
“I took my friend from a different state here. They had to deposit a check even though they use a different credit union company. It work. Very fast and convenient.”
“I went to Navy Federal in Riverside yesterday for the first time, to become members and open a new account with my daughter. Leana took care of everything, was so pleasant and helpful. Wish I'd know about Navy Federal years ago!”
“I came in on my lunch break for a replacement card and it was extremely hot. I was having a bad day and Cristy was very nice. She listened to my problem that had nothing to do with why I was there. I just appreciate the kindness when I was having a bad day. Give Cristy a raise if she has to be a counselor too. :)”
“I've never had a bad experience, it's all been really great! I just wish they would extend their hours to 5:30pm or 6pm. It would make it so much easier since I get off at 5pm.”
“My experience with inland valley credit union was amazing thanks to Andrea. It was my first time working with them. Given that it was my first time buying a car, Andrea was very understanding and made my auto loan process easy and was willing to answer all my question. I highly recommend going to her when trying to get an auto loan.”
“Went in to apply for a loan and to get a new card and although I was only able to get the card, customer service was amazing. Angelica was super sweet and helped me out perfectly. ?”
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“Di Anna Burnett had amazing customer service I brought a friend in to sign up for an account she got us in and out quickly and even told me about a few things I didn't know like other places where I can do deposits and other places to not get charged for withdrawing money! Thank you!”