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“Always very helpful, informative, understanding and professional. I never had issues, I always felt a sense of welcome. Carrie is a very good owner of this post office. Very kind. Always helps with any questions, and is helpful with explaining things that benefit our mailing services needed.”
“⭐️⭐️⭐️⭐️⭐️
I’ve always had a great experience at the Post Office on Arlington Avenue (92504). The staff is courteous, knowledgeable, and efficient, even during busy times. They’ve helped me with everything from mailing packages to getting passport forms, and they always do it with a positive attitude. The line moves quickly and the service is reliable. A well-run location that I trust for all my mailing needs!”
“I’m so glad for this postal service! I have been having trouble changing address for my baby as she is no longer a minor and has no proof of address. The gentleman that helped us out was his day off and he went above and beyond to help us with this matter. I am so grateful for people like him that value their work and deliver great service! This for sure is my go to usps service from now on!”
“Such a beautiful old historic building. I went in the other day asking for a change of address. The attendant said there were no change of address forms. He completely forgot to mention it was possible to do it online. ? I got the feeling...(I might be wrong) he was just among excuses and really didn't care. Because the USPS attendant smirked. I prefer going to UPS store...whether they don't smirk.”
“Ok the staff at this location are simply respectful, friendly team. This has to be the busiest location. They all know my name Dennis and always professional, I picked up my mail and the young man Tristan, was awesome. I love this team and they always greet me when I come in. I recommend this location.”
“I went in 8/6 for my passport for me and my children. I was super nervous one me being pregnant and having two kids with me.
But let me tell you Yvette is wonderful. She made is so easy and smooth I was stressing all night for nothing. Everyone at this location is super nice.”
“I had a great experience today at this location. The lady named Sequoia is very helpful and informative while I was mailing something abroad. Go there early right after they open, almost no line.”
“I’ve been coming to this location for years and recently disappointed to see counter employees constantly being berated by entitled rude customers. I appreciate the young lady and young man that is always behind the counter.”
“Quick and easy way to send packages and letters! The lady that works there is always nice and efficient. Yes, this doesn’t have all the features of a full-blown USPS store, but it’s perfect for my needs of sending small packages. Since there is only one worker, you may have to wait a few minutes if there is a line, but it’s a great little setup they have there.”
“I've been here a couple times, only to ship things out, the employees are so helpful and from my experience kind. They have a variety of boxes and mailing stuff, and also have cards.”
“Friendliest experience I’ve had at a government building USPS , especially due to worker Mayra. She was quick and polite and had a smile on her face. Good service thanks.”
“Had a wonderful experience here last week when I went in for Passport service. Alma was great, she was so kind and friendly and extremely helpful. Front staff was nice greeted u with a smile. Will definitely be back . (Customer Service Matters.) Thank you Alma.”
“I have had to wait in lines , yes. Here is the
reason why; people who come in and do not know what they want or how to get what they want instead of going on the web site and getting the info to be ready for their services. Do not come into any post office not knowing what you need. Don't ask questions, say what you need and they will get it. If you have a question go on the web site. If you come in uninformed, YOU ARE THE ONE HOLDING UP THE LINE. The workers are great!!!!!!.”
“Lot of bad reviews here for things out of this post office’s control. Don’t complain about long lines, they’re understaffed and work as efficiently as possible from 4am until 10pm. Complain to your senator if you want something done about the lines so more money goes to Usps.Helpful tip, research what you can do online, print your postage, save your time.”
“Judith at USPS went above and beyond to help us during our visit. Her professionalism, patience, and willingness to go the extra mile made the entire experience smooth and stress-free. It’s rare to come across such exceptional customer service. We highly recommend this facility thanks to Judith’s outstanding support!”
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“I would like to first say thank you to the post master that came out to the front to assist me with what was going on at the counter with a postal worker . He came out look thru the computer did what he had to do so I was able to pay for my P O Box and go on with my day . With no late fees . Gracias , I did not catch your name . You know who you are . Handled the situation like a Boss .”