Brea Towing provides reliable and professional roadside assistance and towing services. Customers consistently praise the staff for being extremely helpful, kind, understanding, and knowledgeable. The drivers are noted for their skilled, happy, and outgoing attitudes, often going above and beyond to solve difficult problems. They are described as polite, courteous, friendly, and professional, providing excellent customer service.
The dispatchers are communicative and friendly, calling and texting to provide updates on arrival times. Service is frequently noted as quick and easy, with drivers arriving promptly within the given time window. Staff members demonstrate a willingness to find solutions without giving up, even in complex situations like handling a completely powerless electric vehicle. They offer great alternatives to save customers from additional towing or work.
Customers express high gratitude, stating the service saved their day and changed their stressful attitudes. The overall experience, despite occasional waits, results in strong recommendations, with many customers stating they would definitely call again for assistance.
Alireza from Brea Towing tested my car battery and installed a new battery, all in less than 50 minutes. Excellent. Highly recommend! Even though we have a heatwave, Alireza was friendly and professional the entire time.
July 2026
On July 27 (2026), Mike from Brea Towing helped me tow my car. Mike is a great guy. Very friendly
July 2026
AAA dispatched Brea towing to assist me with my flat tire. Joel or Joey (sorry I couldn’t remember which name but I know it started with JOE) was super helpful and professional. He towed my car to a nearby tire place and made sure he took care during transport. Thank you for your professionalism and excellent customer... read full comment
