Firestone Complete Auto Care in Brea, CA, has been helping neighbors since 1926, offering a wide range of services for vehicle maintenance, tires, and repairs. Customers appreciate the exceptional service and expertise of the staff, particularly highlighting employees like Frank, Henry, and Will for their dedication and superior customer service. The owner is noted for being accommodating, promptly addressing urgent needs, such as flat tires, even under warranty. Many reviewers are pleased with services like oil changes, tire rotations, and wheel balancing, with options like lifetime wheel balancing available. The friendly and reliable staff create a welcoming atmosphere, making it a preferred choice for Brea residents. Overall, Firestone Complete Auto Care is highly recommended for anyone looking for reliable and affordable auto care, with an emphasis on tailored service to meet unique vehicle needs. Customers can easily schedule appointments online or visit the location at 891 E Imperial Hwy to experience the excellent service firsthand.
When I arrived with a leaky tire they asked if I bought it from Firestone. I said I did not. They checked it out and determined it was bought at COSTCO. (It was.) So they said "You got it at COSTCO. You know COSTCO will fix the tire for free or replace it." HONEST.
July 2024
The owner is great here. He got me in right away when I told him I had to head to LA for a sporting event. My tire was flat. He got it taken care of ASAP for me and it was covered under warranty. He also recommended future services which I intend to complete later this week when I have more time.
July 2024
Frank was very knowledgeable and explained in detail about the service that was being performed.