Tire Dealers in Brea, CA

“I have been coming to Community Tires for over 15 years. They are always extremely professional and helpful. While I was waiting for my car to be completed, a new customer was sitting with me and she was nervous that they would tell her they found all kinds of problems with her car when she only came in for one issue. I smiled because in all the years I've been coming here, I've never had that experience but certainly related to why she was concerned. A few minutes later her car was ready and she was happy to find there was no reason to anticipate any "extra" charges. This team is top shelf and I would gladly recommend them to everyone I know!”

“I'm back again and Carlos is the man!! Very knowledgeable, empathetic to my concerns and extremely helpful. Love coming here because as a female we are always taken advantage of and this place is honest!”

“Shout out to Nolan, Aiden, Randy Daniel for being so chill and helping me out with patching my tire. I was able to do a walk-in. Friendly staff here, don't hesitate to come here for your tire needs.”

“Frank was straightforward and honest. He identified why our wheel was shaking and to my surprise it wasn't wheel balance. He balanced and rotated the tires per the original estimate and provided costs for the long term repair without high pressure sales tactics. He was polite, professional, and timely. It's too bad a few people had bad experiences but the car repair industry is a mixed bag and unless you have a moderate understanding of how to repair a car it's easy to associate one issue with an unrelated issue. Also, if you have a car that isn't maintained and over 75,000 miles you are likely going to need parts replaced and unfortunately repairs get expensive. Also, it's very possible to have more than one thing wrong with your car at a time. Hopefully you have the same experience we did but if not try to find a good mechanic you trust. Even then the best mechanics make mistakes and miss things. Hopefully they will stand behind their work when issues arise.”

“Came to Big O Tires after I heard air leaking out of one of my valve stems. I pulled up and Mike approached me, checked it out, and got on it right away. Rudy Torres, the manager, hooked me up and was extremely professional. They told me I needed all 4 replaced, so I decided to get them all taken care of. I was in and out in less than 30 min. Thank you Rudy and Mike for helping me out and hooking me up. Rudy didn't even charge me extra for the other 3 valve stems. Great customer service, will def be back whenever I need a tire fix or new tires. Don't hesitate to come to Big O Tires, Rudy will make sure you get what you need.”

“I needed an oil change and also needed my tires rotated. I arrived early (Wal-Mart in Brea) at 730am and there was one car ahead of me...yay! I explained to the mechanic Juan, while he was writing up my work order, that I needed an oil change and my tires rotated. The oil change was no problem but I needed to have an appointment for everything else and there was a car already scheduled for 8am. The next available opening was 9am same day...alright no problem I'll wait. I had my cell phone and my coffee with me I'll be ok Walking into the auto department I found out the customer waiting lounge no longer existed... what the #%€! There was 2 chairs against the wall and across the room another 2 chairs...no tv to watch nor coffee maker like before. Great...NOT! I settled myself onto a chair and waited... Juan came back to me with a few questions about which oil type I preferred and was soon back to work in the auto bays. There were 2 mechanics working their tails off Juan and Jose, one was bringing in a set of 4 tires into the auto bay, then running in and ringing up customers then back outside to the auto bays. Briefly there was a guy from the Fishing licensing dept answering the phones and then he was gone. Other customers came in and waited... I then explained they needed to ring the bell for service...good luck! Meanwhile I got up and looked around for an air filter for the car. Juan came back within the hour with my keys and explained that the work was done and he had already paged for another person ring me up. I explained I still needed the tires rotated.. to my astonishment they went ahead and took care of that while the car was there in the auto bay! WOW Amazing! I was ecstatic and really surprised. Well.. Jose ended up ringing me up anyways and I soon found out the air filter I was buying was the wrong one. He soon found the correct item and told to me to ask Jose if he would just put it in for me before I leave. Amazingly he did! I was very happy! He explained that replacing a dirty air filter improves performance and saves gas...nice to know! I was and am totally impressed!! The auto mechanics really work very hard and they need a dedicated cashier helper so that they can do their work without interruptions. This would have been 5 stars but with NO CUSTOMER WAITING LOUNGE to wait in while my car is being serviced so it's a 4 star review. *There really needs to be a lounge because the wait can be very long and the idea of walking around shopping sounds good but the reality is auto work is expensive and I can't shop in case there's a problem they find. My take away is 1. Arrive EARLY 2. Appt required for auto work before arriving 3. Bring coffee and prepare to wait 4. There's no place to plug your cell phone into while waiting on a chair against the Wall”