“Leaving this review specifically for Anthony in sales. He absolutely goes above and beyond every time I've gotten his help in the store, even when I'm only buying +/-$100 of material. Thank you Anthony!”
“Great place to buy plumbing parts/supplies. All the staff does their best to find what you need and if it's no longer manufactured, they give recommendations for alternative solutions.”
“A very friendly guy with a great beard took me around personally to find all my items (and discuss them) despite my family and I arriving 10 minutes from closing time. Amazing service. I have deleted all other hardware stores from my mind.”
“Good stock for a small location in the heart of the city! There staff is usually overly kind and helpful when your kind to them. Great people to help you with any household, residential & commercial needs in real estate or personal art projects.”
“I’m a licensed contractor and use to purchase building materials and tools from the Discount Builders Supply. I shop there 3, 4 times a day. The people who are working there are friendly and helpful. Every time when I get there I feel like meeting friends. Richard, Nevenka, Sally, Marie, Kai, Bobby, Carman, Sergio, Myra… and many others. Well done! I strongly recommend this business 👍🏻”
“I always love coming to Cliffs Variety. As someone who loves to craft, this store is paradise for me! They have amazing quality and affordable friendship bracelet thread. They also have paints, fabric, and so many more things for whatever arts and craft project you want to do. Visit Cliffs Variety and you won’t be disappointed!”
“ive been going to daly city tool mart since i started out as a auto technician its officially been 20 years. katherine and paul have been the go to place for tools. they have EVERYTHING and theyre both very knowledgable on whatever job your tackling if they dont have it they can get it for you. if your thinking well you can buy it online for a cheaper price but when your in a pinch and you need the job done tool mart is definitely the place to go. dont price out a mom and pop store support your local businesses.”
“Like a scaled down version of big box home improvement stores... but feels local. You might not get the widest selection of what you're looking for but you'll find what you need. Staff are actually pretty friendly and helpful. I've been to other stores in the city where they get impatient with you if you're not a contractor. Central location was useful when I needed to run to get stuff for home reno projects.”
“Best customer service, helped me find what I needed to avoid having to buy a whole new replacement. Couldn’t recommend more. Plus layout is very nice and clean. Thank you!!!”
“I love this place. I've been going here since I started doing home improvement! They always have good service and products that big hardware stores don't have.”
“Small hardware store but very complete. With less variety of products due to the size of the store, but you can find everything. The staff was extremely friendly, they helped me find what I needed and gave me good product recommendations.”
“I really appreciate the sensible common approach that JR. And Jacabo well helping me create my projects for my new shop in Union square. They created some really nice plastic pieces to spec and I was overwhelmed with the great quality. I really appreciate the great service. I look forward to creating more projects with plastic and junior and Jacabo”
“A truly remarkable place in San Francisco any form of hardware you need any matrix Imperial anything you need these guys have it phenomenal? It’s like one of the old schools. I can’t say more about it. I have hundreds of their screws different sizes on someone there’s always last minute they come true for us”
“I needed a small amount of paint to cover up some chips and nail holes in my apartment; I was helped immediately and they were able to match the color perfectly from a paint chip I brought in. Super helpful, and my walls look good as new!”
“Absolutely amazing I had a stripped bolt and they spent about an hour working to get it out using variety of methods and tools and went truly truly above and beyond”
“I had a fantastic experience at Marcus Supply Ace Hardware in Oakland, California. The staff was incredibly helpful when I was searching for JB Weld—they guided me right to the exact product I needed. Their knowledge and customer service really stood out, and I felt well taken care of throughout. I highly recommend this store for anyone in need of tools or supplies!”
“This store has all things from garden, kitchen, tea and more. I was looking for a matcha whisk today and the kind staff member helped me find it. She also gave me wonderful tips of how to make a great up of matcha and avoiding bitterness. I appreciate the quality of the items in this store while also maintaining a fair price. Be back soon!”
“I was on a last minute mission dreading having to go to multiple shops for a mix of electrical, art, and cooking needs, but I luckily made nob hill hardware my first stop and they had every frickin thing I needed. guy is chill and helpful too, 10/10, highly recommend, open till 7 sundays”
“This store has the best customer service! I placed an online order for in-store pickup and was not able to get the order within the timeframe. I really wanted the order so I called and spoke to a really nice gentleman on the phone and asked if I could provide a prepaid shipping label so they could send the items to me. They agreed! Toby helped me and shipped it out the same day. Best service ever. Thank you so much!”
“Had an awesome experience at Ace Haedware thanks to Robert! I came in looking for some screws so I could mount my new TV. I asked for a specific size (43 mm) but Robert was super knowledgeable and suggested 25 mm. Luckily, I was able to find the exact length of the screw needed and he was right! He saved my night and I'm so glad I popped in as opposed to shopping online at Amazon. Thank you, Robert. You are the best!”
“They did a good job but it isn't the friendliest of shops. I think this shop is able to make almost any key and for that it makes it worth the trip. When I called around they were about the same price as any other locksmith. The best think about this business is that they have an actual store that you can go to. I would recommend it.”
“If you have no other reason to go- this *feels* like a hardware store. I know when I say this I am speaking to a very specific subset of people. However, when I was a kid, my dad would take me with him to the hardware store, and I would get a lollypop while he and whomever from behind the counter would wander around looking for an eyebolt or the right shade of caulk. Giulio- who I assume is the owner, is easily 10 years older than my mom, who lives in the assisted living up the street. My mom can't be bothered to go to the chair yoga we're paying for, but Giulio went to work. He's not totally mobile, but he knows his s#!t. Whenever I come in, he or whoever else is behind the counter is happy to chat through my issue and suggest something. It's not a Home Depot- so they may not have what you're looking for every time- but they have a lot of things, and it makes me happy to know my money is staying local. Also, side story: One day during the summer, it's like 90, and I am behind a contractor who's getting a bunch of stuff - lumber, rocks...I don't know- but he's paying for it, and he grabs some water bottles for him and his crew and puts them on the counter. Giulio totals him up and says a number; the guy says, "Oh, don't forget these waters". Giulio says, "The town where I come from in Italy has the best water in the world, and it flows right off the mountain. If my father knew I was charging people for water, he'd come back from the dead and strike me down. Those are free." C'mon. How can you not go here first?”
“Jesse was so phenomenal to work with. He was so professional and diligent. We were having individual issues with some of the locks in our apartment and not only did he fix them, he was able to re-key them to make our lives simpler. Would definitely recommend!”
“I said going to grand Avenue hardware about 10 years ago. It seems, but it was really only 8 anyways. The owner is a great guy. His help is the best I've ever dealt with. They're always willing to help me out with question about hardware.”
“Best hardware store I've ever been! Marvin was really really helpful and knowledgable, he gave guidance and solution since I know nothing about plumbing. Amazing experience!”
“Was in and out in 7min. Jorge is the man. Quoted me over the phone the out-the-door price which I really appreciate. I really dislike when I get a quote over the phone only to show up and find out there's a bunch of fees and other bs. Thanks Jorge! 🤙”
“There’s no other hardware store in the vicinity so these guys are excellent in a pinch, everyone is very nice and very helpful, I am relieved to have found them!”
“I was sent to buy screws and bolts of various sizes by my boat painter. I honestly dreaded the assignment. I was assisted very effectively by Paul. Tedious, a little, but I had a really good experience here.”
“Ace hardware is my go to hardware store before Home Depot and Lowe's for certain items but for bigger jobs like sheet rock or lumber building materials I'll go to Home Depot but some of the bigger Ace Hardware stores carry everything I would need. I would recommend Ace hardware.”
“Hassett Ace Hardware provides a reliable selection of hardware and home improvement products. The staff is generally helpful and knowledgeable, though at times assistance can be slow during busy periods. Overall, it's a convenient location option for everyday hardware needs. Minus one star only for its parking. It's not super convenient to have a hardware store in downtown, especially when you have large units to move. But overall great store.”
Lowe's is giving its loyalty program a makeover to better serve small and mid-sized professional contractors. The home improvement retailer has changed its MVPs Pro Rewards & Partnership Program into the new MyLowe's Pro Rewards. The updated program aims to make life easier for professionals while offering more benefits from their first purchase.
Ace Hardware is reimagining itself with a new store concept. The home improvement retailer plans to invest over $1 billion in the next five years to roll out "Elevate Ace" across new and existing locations. The revamped stores will feature brand showrooms, expanded product lines, and enhanced customer service. Some locations will even boast outdoor spaces with live plant displays. Ace gave retailers a sneak peek at the concept during its recent Chicago convention. While a few stores will debut the new look later this year, the full rollout begins in January.
Ace Hardware is hammering out an impressive growth story. The retailer-owned cooperative is celebrating its 100th anniversary with a bang, reaching 5,000 U.S. stores and planning to open 200 new locations in 2024. The company hit a milestone when it opened its 100th new store this year in Henderson, Nevada. Another newcomer, Fixit Ace Hardware in Roswell, Georgia, became the 5,000th domestic Ace store.
In the latest move of its growth plan, leading paint maker Dunn-Edwards just opened 17 new retail locations throughout Northern California. This expansion of physical stores boosts the company's footprint in the region by over 50%.
The expansion caps an exciting time for the nearly 100-year-old company. With its 100th anniversary in 2025, Dunn-Edwards is strengthening its market position through planned growth focused on better serving pros, homeowners and employees.