Chase Bank is a full-service bank offering checking, savings, and mobile banking, with deposit products provided by JPMorgan Chase Bank, N.A., Member FDIC. Many reviewers describe their experiences as fantastic, great, and wonderful, highlighting extremely attentive, knowledgeable, reliable, helpful, and compassionate staff. Specific employees are praised for going the extra mile, making complex transactions feel easy, and being patient with explanations. Customers recommend this branch for discussions about large sums of money, CDs, annuities, and various accounts. The location is noted as being easy to find with plenty of parking. However, some negative points are mentioned regarding the physical premises. The parking lot and entrance are frequently described as dirty, with loose paper, and the external ATMs are sometimes dirty, sticky, and marked with graffiti. There have been instances of ATM outages, and a suggestion was made for improved security features at the machines. Despite these criticisms of the building's upkeep, the consistent theme across reviews is the exceptional and pleasant service provided by the bank's team, with many customers stating it is the best branch and that they always have a great experience.
I've always had a great experience at this Chase. Being as it is close to home I frequent it often. The tellers are always helpful. Marida is one of the bankers there and is extremely attentive and knowledgeable of the various products and services this branch offers. Ask for her, especially if dealing with large sums of... read full comment
November 2023
No waiting g in line. Walk in Atms. Friendly bankers.
June 2023
Will was super helpful, kind & professional ! Helped with all my bank needs. Excellent relationship banker! 10/10
