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“I’ve been a member of this credit union for close to 20 years. I’ve moved away from Burbank many years ago but continue to bank with media city cu because their service and commitment to their customers is second to none. By far the best banking experience you’ll ever have. No other bank comes close. It’s truly the perfect bank”
8:30AM - 4:30PM
175 E Olive Ave, Burbank
Banks
“I love UCSCU!! My husband has been a member since the early 90s. I joined his accounts when we got married. Our kids joined as they got old enough to need their own accounts. Our youngest got a great rate on a car loan and it was super easy. We always get excellent service and we are treated very well whenever we come in. Several times I have called with a question or an issue and the staff helps me without ever treating me like an inconvenience. I love the way online services have grown over the years. I appreciate being able to zelle my rent payment and receive zelle transfers from my kids for the shared phone plan. Being a non employee, I will always miss visiting the actual Universal branch (employees only now) but Burbank has never let me down and I understand this change came from the company and not the credit union. Thank you UCSCU for being SO MUCH better that all of my previous banking experiences and giving us the resources to teach our children about banking in a safe, welcoming space!!”
9AM - 6PM
1800 West Magnolia Boulevard, Burbank
Banks
“Yoselyn assisted me with troubleshooting my online banking issues. She was very friendly, professional and solved the issues I was having with my accounts. Gain FCU has always been great and people like Yoselyn are why I will continue to recommend using Gain FCU.”
“I have several experiences of taking different products and working with Tricia Mendoza. The branch staff are all very friendly and helpful, and I especially want to thank Tricia Mendoza. She is professional, knowledgeable, helpful, and a trustworthy banker.”
“Well, Vicky is a goddess. She pulled strings like no one else at year end to provide us with a very time sensitive auto loan check. Forgot to mention, we arrived with only 5 min before closing so she could have threw us out with no issue, but she didn't, she took the loan on herself and powered through a lengthy process in under 40 mins to get us the check. This was above and beyond the call, and for that we thank Vicky and the branch manager for taking care of their members. Reasons like this is why I stay with Partners Credit Union.”
“We worked closely with banker Giselle Guillen when she worked at BMO in Northridge. She was incredibly helpful when we ran into problems with my late brother's estate. She worked with their legal department and had excellent communication skills.
She recently transferred to the Burbank office on Riverside Drive. I was sad to see her go, but pleasantly surprised how she continues to work with us. I strongly recommend Giselle to assist with you banking needs! Christine B.
PS. The teller Liz at the Northridge branch is great too!”
Closed
2312 W Olive Ave A, Burbank
Banks
“Can't believe I waited so long before finding this place. Handles many of the things that required trips to my credit union. For sure office needs more signage because it can be hard to find and even when you get to the right place it doesn't look anything like a bank.”
“I consistently receive excellent service at this branch. The branch manager and tellers are always friendly, professional, and welcoming. I truly enjoy visiting this location.”
9AM - 6PM
1633 North Victory Place, Burbank
Banks
“We had excellent service from Andy Ramirez today! We really appreciate his friendly, yet professional manner. He was kind, helpful, and understanding of our particular needs.”
“I went to the other US bank branch in downtown Burbank and it's a huge contrast to this one. I definitely prefer this branch because everyone I've talked to that works here is so nice and helpful.”
“Technicolor Federal Credit Union and everyone that works there is fantastic. Marina K. and her team have taken incredible care of our family for many years. They truly care about the members and are always accessible by telephone or email. Whether it has been a personal loan, car loan, setting up a new account, real estate question or navigating their site, Marina K. and others standby ready to assist. Our long-term relationship with the TFCU is a treasured one. Indeed, a very refreshing experience each and every time. Thank you, Marina K. Ten stars!”
9AM - 6PM
521 N Hollywood Way UNIT E, Burbank
Banks
“Karen, Crystal and their team was extremely helpful, informative, professional, organized, and just overall a pleasure to deal with. The banks rates are very fair and the whole process was very easy too.”
“Victor was so beyond helpful and I truly appreciated him offering additional loan services. Not only did he help me with my auto loan but he also consolidated 2 of my personal loans and decreased my overall loan payments by 50%! I came in to get my car loan and left with saving money! I'm super impressed with my overall experience, customer service and his ability to be proactive to offer additional solutions. I will forever be a happy customer of Partners Federal Credit Union!”
“Rojeh and Emely help me and my little puppy setting up another account for us. They're very sweet and attentive. We'll be back to this branch again in a heartbeat.”
“Ive banked here for years and the only thing that annoys me is lack of saturday hours. Id be doing more business here but they arent open when I'm available.”
“I went in and usually credit union sounds intimidating and my girl Trisha was very very informative and kind. ( great outfit and personality I must add)They have awesome music too. I strongly recommend this location as a proud sag member.”
“Five star notary services today by Patrik Makaradi at this Chase branch. He was professional and upbeat, stayed late to finish for us too -- so grateful. 🙏”
“I have been a member of the FECU for 5 years now. I have to say my experience has been positive. Perry Muir has been one of the the most professional people I have ever worked with. He always returns phone calls promptly and processes requests quickly. The staff is very courteous and accommodating. I had a few personal loan, a car loan a credit card. I recommended it to a few friends who are using it now. I find it easier to do business with them than a regular bank.”
“I came in very upset, because I requested a new card and didn’t receive it and I needed the physical card. Robert heard my frustrations and did not shy away he presented me with an I WANT TO HELP ATTITUDE THAT EVEN MY ATTITUDE COULDNT RESIST. Although I didn’t get my physical car or temporary card as I had hope ROBERTS ATTITUDE MADE ME FEEL BETTER AND I WILL CONTINUE BANKING WITH CHASE. Keep him and have him Train more Employees ! Thanks Robert Chiranian”
“Wanted to open a business checking account, booked an appointment online, showed up, had a very friendly, experienced and professional US bank representative help me. Accomplished my goal in 50 Minutes. Very satisfied.”
“I opened a business account with Vache and he was the ultimate in professionalism and expertise. He was extremely patient and guided my experience seamlessly, and followed up with me as well to make sure the process proceeded smoothly. I highly recommend him as a personal banker at this branch. Five stars.”
9AM - 5PM
3400 West Magnolia Boulevard, Burbank
Banks
“I would like to express my sincere appreciation to Hripsime at the Burbank Magnolia location. She is always friendly, welcoming, and highly professional. Hripsime takes the time to help every customer with patience, kindness, and genuine care. Her excellent customer service makes every visit a great experience. Thank you, Hripsime, for your hard work and outstanding service!”
Open 24 hours
2400 W Victory Blvd, Burbank
Banks
“(Translated by Google) Conveniently located BofA ATM. Support for multiple languages, including Russian(Original)Удобно расположенный банкомат ВofA. Поддержка нескольких языков, в том числе русского”
9AM - 4PM
255 North Pass Avenue, Burbank
Banks
“This was one of the best services I have ever experienced at a bank. The staff was incredibly understanding and helped me when other banks had refused. The service is outstanding, and the employees are very pleasant. I especially want to recognize Tony Garcia. Thank you so much!”
Open 24 hours
3400 W Magnolia Blvd, Burbank
Banks
“I am so impressed with the manager and Jamie, who helped me open the CD account without an appointment. They are so knowledgeable, polite, and great teamwork.Bank of America by Magnolia Blvd, Burbank, CA”
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“DAWN SMITH!!
I think this may be the first time I’ve ever written a review for someone who actually worked in the Collections Department and was actively perusing me…
I’m fairly certain it will be the only one.
I never met an individual with more understanding and integrity than Dawn.
When I fell behind on the payments on my motorcycle, she helped me find the solution without berating, without insulting, and without condescending. In a way she even became a bit of a surrogate mother, trying to guide me on how to get out of the hole, I’d managed to dig myself into.
With patience and guidance, she was able to help me resolve this problem and get everything back on track.
I’ve banked with UMe for over 20 years, and I’m not exactly “the easiest customer” to deal with. Truth be told, I can be a bit of an asshole. But Dawn knew how to handle it/me.
She’s a rare breed.
Dawn Smith is a true credit to this organization. I’m still to this day, not entirely sure who the president of this particular bank is, but whoever is in charge… you need to give this woman a raise. I’m absolutely certain she has earned it!
Thanks for everything Dawn, I mean it!”