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“I love UCSCU!! My husband has been a member since the early 90s. I joined his accounts when we got married. Our kids joined as they got old enough to need their own accounts. Our youngest got a great rate on a car loan and it was super easy. We always get excellent service and we are treated very well whenever we come in. Several times I have called with a question or an issue and the staff helps me without ever treating me like an inconvenience. I love the way online services have grown over the years. I appreciate being able to zelle my rent payment and receive zelle transfers from my kids for the shared phone plan. Being a non employee, I will always miss visiting the actual Universal branch (employees only now) but Burbank has never let me down and I understand this change came from the company and not the credit union. Thank you UCSCU for being SO MUCH better that all of my previous banking experiences and giving us the resources to teach our children about banking in a safe, welcoming space!!”
“I have been a member of Logix since 2011 and I am very pleased. The staff has been friendly, knowledgeale and always willing to assist. I am impressed with their online banking platform- it is user-friendly and convenient. Highly recommend for the saving rates alone.”
“I came into the Burbank branch with a very specific request for a Christmas gift for a family member, and Jovani Guzman was an absolute pleasure to work with. From the moment I walked in, he was kind, attentive, and genuinely cared about helping me find the right solution. (Bonus points that we shared a few laughs!) He truly came through for me and made the whole process easy and stress-free, getting me exactly what I needed. I can’t wait to gift this — it’s perfect! Huge thanks to Jovani for going above and beyond.”
“Great fast and friendly service.
As a customer of BMO in Canada I was able to walk in and open an account here without an appointment using my Canadian social insurance number.
They set everything up for me and immediately gave me a debit card as well.
Excellent service, would recommend.”
“I consistently receive excellent service at this branch. The branch manager and tellers are always friendly, professional, and welcoming. I truly enjoy visiting this location.”
“Can't believe I waited so long before finding this place. Handles many of the things that required trips to my credit union. For sure office needs more signage because it can be hard to find and even when you get to the right place it doesn't look anything like a bank.”
“I went in and usually credit union sounds intimidating and my girl Trisha was very very informative and kind. ( great outfit and personality I must add)They have awesome music too. I strongly recommend this location as a proud sag member.”
“I went to the other US bank branch in downtown Burbank and it's a huge contrast to this one. I definitely prefer this branch because everyone I've talked to that works here is so nice and helpful.”
“Ive banked here for years and the only thing that annoys me is lack of saturday hours. Id be doing more business here but they arent open when I'm available.”
“Best bank I've ever had. I've been banking here since 1995. They helped me get a small auto repair loan when I was 18 years old and ever since then they've had my back and my business. At Media City they treat you like a valued member. Since 1995 I've used them for multiple auto loans and now my home loan. What I like most about Media City is that they are nice honest people. Especially Jason in the loan department. He tells it like it is and always makes sure that anything you need goes seamlessly. Thank you Media City for being my bank for almost 30 years!-Kristi”
“Best team members ! So helpful with all my financial needs from the Manager, bankers , to the tellers. They all take their time to to understand my needs and solve any issues I have had in the past. 100 stars !!”
“Well, Vicky is a goddess. She pulled strings like no one else at year end to provide us with a very time sensitive auto loan check. Forgot to mention, we arrived with only 5 min before closing so she could have threw us out with no issue, but she didn't, she took the loan on herself and powered through a lengthy process in under 40 mins to get us the check. This was above and beyond the call, and for that we thank Vicky and the branch manager for taking care of their members. Reasons like this is why I stay with Partners Credit Union.”
“Technicolor Federal Credit Union and everyone that works there is fantastic. Marina K. and her team have taken incredible care of our family for many years. They truly care about the members and are always accessible by telephone or email. Whether it has been a personal loan, car loan, setting up a new account, real estate question or navigating their site, Marina K. and others standby ready to assist. Our long-term relationship with the TFCU is a treasured one. Indeed, a very refreshing experience each and every time. Thank you, Marina K. Ten stars!”
“Great customer service and very helpful staff. Every time I visit, they assist me quickly and answer all my questions with patience and professionalism. The branch is clean, organized, and makes banking easy. I apologize for not being able to upload any photos due to bank privacy, but I highly recommend this location for anyone who wants smooth and reliable service.”
“Cesar is absolutely amazing! He was able to refinance my car loan from a predatory lender and reduce my payment by over $100 per month! Give that man a raise! ?”
“Wanted to open a business checking account, booked an appointment online, showed up, had a very friendly, experienced and professional US bank representative help me. Accomplished my goal in 50 Minutes. Very satisfied.”
“I have been a member of the FECU for 5 years now. I have to say my experience has been positive. Perry Muir has been one of the the most professional people I have ever worked with. He always returns phone calls promptly and processes requests quickly. The staff is very courteous and accommodating. I had a few personal loan, a car loan a credit card. I recommended it to a few friends who are using it now. I find it easier to do business with them than a regular bank.”
“I opened a business account with Vache and he was the ultimate in professionalism and expertise. He was extremely patient and guided my experience seamlessly, and followed up with me as well to make sure the process proceeded smoothly. I highly recommend him as a personal banker at this branch. Five stars.”
“I came in very upset, because I requested a new card and didn’t receive it and I needed the physical card. Robert heard my frustrations and did not shy away he presented me with an I WANT TO HELP ATTITUDE THAT EVEN MY ATTITUDE COULDNT RESIST. Although I didn’t get my physical car or temporary card as I had hope ROBERTS ATTITUDE MADE ME FEEL BETTER AND I WILL CONTINUE BANKING WITH CHASE. Keep him and have him Train more Employees ! Thanks Robert Chiranian”
“I hate going to banks but this is probably the best Chase branch out of the four located in Burbank. Service is always quick and smooth here unlike the other branches. I’ll go out of my way to come here”
Open 24 hours
2400 W Victory Blvd, Burbank
Banks
“(Translated by Google) Conveniently located BofA ATM. Support for multiple languages, including Russian(Original)Удобно расположенный банкомат ВofA. Поддержка нескольких языков, в том числе русского”
Open 24 hours
3400 W Magnolia Blvd, Burbank
Banks
“I am so impressed with the manager and Jamie, who helped me open the CD account without an appointment. They are so knowledgeable, polite, and great teamwork.Bank of America by Magnolia Blvd, Burbank, CA”
“Amazing customer service! Roja was friendly, professional, and truly went above and beyond to help me. Everything was handled quickly and smoothly, and they made sure I was completely satisfied. It’s rare to find service like this these days—highly recommended!”
“great place to start business. Stuff are friendly and helpful. I had a deal with Satenik. She was amazing, and helped me with my problem. She is the best representative I have ever met. Thanks Satenik.Keep helping people”
“This was one of the best services I have ever experienced at a bank. The staff was incredibly understanding and helped me when other banks had refused. The service is outstanding, and the employees are very pleasant. I especially want to recognize Tony Garcia. Thank you so much!”
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“Ume is an exceptional Credit Union and I’m stating that as a person who has worked with 3 different banks and 2 other credit unions for both my personal and business accounts. I stopped my search for others after I came across Blanca at Ume, who had made a great deal of difference for me through her friendliness, attentiveness, problem solving ability and how fast she was able to get everything situated. I’m so lucky to meet Blanca / Ume and I appreciate them for helping me with both auto and personal loans with very reasonable rates and terms. I’m extremely satisfied.”