The Burbank Home Depot is a one-stop shop for Burbank, CA residents, offering a wide range of products, including tools, appliances, outdoor furniture, and building materials. The store provides competitive pricing, with customers finding simple and affordable items like cameras for $29.90. Customers generally express satisfaction with the selection and value offered by Home Depot. However, the store's customer service has received mixed reviews. While some customers have had positive experiences, with helpful employees guiding them to the right products and providing detailed explanations, others have reported frustrating encounters. Some customers have complained about the lack of assistance, with employees appearing disinterested or unwilling to help. One customer even noted that a new employee, named Mohammed, was the only one who took the time to assist them. Despite these service-related issues, many customers continue to frequent the Burbank Home Depot, considering it their "second home" for various home improvement, gardening, and furniture refurbishing needs. The store's wide selection and competitive pricing make it a go-to destination for Burbank residents.
Home Depot is amazing! It had all the stuff we needed for my Girl Scout Bronze Award project, and the staff was really kind. We wanted to make shelter for Wildlife Learning Center, and we came to them. I recommend it, for our project turned out great with their help and donation!
February 2026
I gotta say the service customer service right here at this Home Depot in Burbank is amazing. Specially when you get help from the pick Up section. I was greeted and helped by a young lady by the name of Bee!!!🐝 Very amazing employee very helpful, polite, full of charisma, professional good job at Home Depot!!!!!!
February 2026
Daisy helped us find a new faucet for our Helios water filter. She was very friendly and determined to help us find the right one and she did! Thank you, Daisy!
